Neston Veterinary Surgery

Brilliant practice. Nice spacious consulting rooms and calm environment. Friendly staff.

Very good Vet surgery , only ever had positive experiences when taking my cats into the Neston branch. Separate cat waiting area and lovely friendly staff.

Maybe I'm unlucky, or maybe this place has been recently taken over, but every single interaction I've had with this vets has been problematic. Mistake after mistake, incorrect medicines given, attempts to upsell teeth x-ray's when I brought my kitten in with infected eyes, never calling back, don't reply to emails. They are completely incompetent. Unfortunately I'm contracted into an agreement so I cannot change vets without paying a penalty apparently. Still waiting for the correct flea treatment to be dispensed (11 days so far) absolute joke of an establishment. Avoid at all costs.

We’ve been taking our puppy Oscar here since he was tiny and every visit has been lovely. The whole team make such a fuss of him – he’s always happy and relaxed there thanks to all the cuddles and treats (mainly pate, will do anything for pate!) Everyone goes above and beyond to put our minds at ease (even when I’m a bit of an anxious owner, first time dog mum over here 🙋🏽‍♀️). They explain things clearly, never rush us, really care and have made the vets such a positive experience for Oscar. Special shout-out to the red haired lady (I’m so sorry we don’t know your name 🫣) with the French bulldog – she always makes Oscar feel like a king and makes a proper fuss of him 👑 Couldn’t recommend them more – they’ve turned what could be a stressful part of puppy parenting into something we actually look forward to.

Excellent service. My elderly dog was losing weight and getting more and more subdued. Alessandra checked her over, ordered a blood test and gave some anti inflammatory medication. Within a few hours the dog was responsive and eager for food again. To me it seemed like magic, but the vet told me that antibiotics were also needed as an infection showed up on the blood tests. Kind and professional, I can't praise Alessandra enough. No waiting time, clean environment and courteous staff at this surgery. Thank you.