Vets for Pets - Stockton

Didn't rate them much other than another big name gimmick until I went with my two new puppies and was made very welcome and professionalism of staff was second to none. I feel safe now my pups will be in good care and understanding staff

After having visited multiple vets over a series of weeks, Vets 4 Pets had stood out to us from the off. Paul and the receptionist team are keen to welcome visitors in a way that makes you feel instantly comfortable and relives any anxiety going into what can be a stressful place for both pets and owners. Special thanks to the ladies who have never balked at the barrage of questions I came at them with every appointment. The same level of care is also shown by the vets, and it is clear that they care for the pets and their clients. Whilst other vets at other surgeries had remained in their seats/ across the table during consultations, the vets at Vets4Pets would pet my dog, and would spend time crouched by her. As the parents of a very anxious whippet, this made a lot of difference. Not only was the original quote at this vets much lower than their competitors, this ended up being even cheaper on the day. To the team, thank you. I could not be happier.

I truly do rate vets for pets stockton on tees.The vet who looked after us and our cat blaze went above and beyond and was always honest with us from the start. Blaze was just over two and half years old with a serious health issue and Unfortunately closed his eyes for one last time today. The vet made the last process less stressful as he knew I was really struggling with the whole situation.The staff were amazing and if I could give you more stars I would.Thankyou for looking after blaze and us in such a heartbreaking time.

Great Vets, they take time making sure your pets are well looked after and at ease. The staff are lovely and our Ted loves going and being spoilt on his visits

I'm giving vets4pets the full 5 stars even though it was a very difficult and unhappy occasion that we visited here As unfortunately we had to get our pet cat put to sleep in her her 21st year due to bad health and other problems. So it was a sad sad visit, but the staff in there were brilliant in dealing with us and even took us to a side room a they could see we were struggling to deal with the situation we found ourselves in. We were with our cat till the very end and will now await contact from them for us to go and pick her ashes up which will be in a nice little casket. I've had to come back and update my review because today we received a condolence card (pictures attached) from Vets4Pets, it was all hand written and there was even some "forget me not seeds" attached for us to plant when we bury Issy. We were both really touched by this gesture and made us quite emotional. So an almighty huge thank you again to everyone concerned at this vet's, a truly outstanding service and I would give you many more stars if I could👏👏👏👏

I didn’t have a good experience here face to face, the vet did not take my concerns seriously in our appointment, and when results were delivered over the phone it was in such a rush that I could tell they wanted to hang up immediately after, with no advice, suggestions or information on next steps offered, we were left to struggle with no path forward from the vet. I had to take my pet elsewhere that sufficiently diagnosed them in a single visit and provided a treatment plan and care. However- the reception staff here were lovely and have offered advice on the phone before and cannot fault them, the vets itself was clean and well decorated. This may be a great vets for simple everyday care but in our case it was not for when it got serious, it did not feel like our vet cared about my pet, hence my mixed review.