The Grove Veterinary Clinic - Dereham

Been treated badly for years, please fight this system ask for SAR for calls notes, they have lied and then abused the zero tolerance. Vets as expected around this location of families in rural locations but not by choice because they CARE about people's pets

I’m leaving this review on behalf of my parents they sadly had to say goodbye to Tara our much loved family dog the care that was given by the Dereham grove was outstanding the staff were very compassionate and gentle and the ashes received back quickly along with paw prints and a beautiful verse very much appreciated this kindness at such a difficult time Kind regards Mr and Mrs Spidy

My little one is so well looked after here. The staff are amazing and always remember their clients, the vets are also so informative and handle our precious fur babies with love and care. I normally speak with Samantha on reception and Ginny cares for my fur baby. They are actually all amazing. We are always greeted with smiles. Lovely team of people who are all passionate about delivering outstanding customer service.

I wanted to add, that this is hands down the best vet I have ever dealt with. Not only did they come out to put down our elderly dog, but sent a loving card. That was so thoughtful. Shame I can't give 6 stars. Fantastic.

Alas we had to say goodbye to an old family friend this week. The staff were so supportive and went beyond our expectations to make a hard time as easy as it could be. We would really like to say a big thank you for all your kindness and support.