Biscot Mill Vets - Luton

I was very happy with the care and attention they gave me and my cats .Also I was able to use my blue card which helped with the cost

Very good vet , they saw me straight away as my cat was very unwell , they helped my cat and me so much thank-you biscot mill vet a very good service

Recently moved my dog to Biscot Mill (after 30+ years with another practice who shall remain unnamed). I needed experienced advice around pain management for my dog's complex issues and a vet who could provide ongoing support and direction on next steps - all of which I now have with Samantha Morris who's utterly amazing....and her great team including Dayna & Jasmine on reception. Thank you all - its a relief to have found such a great practice.

We have a semi feral cat and Jenny is the only vet we have found who can handle her, even managed to clip her claws. All the staff are just lovely, wouldn’t go anywhere else.

what amazing vets and nurses couldn't have asked for any more for my dogs end of life so caring and compassionate. highly recommend. thankyou

Our dog Nala is very anxious when it comes to visiting the vet, but the staff here are always incredibly kind, patient, and understanding. From the moment we walk in, they help her feel as calm as possible, even when she’s all over the place with nerves. Despite her wriggling and worry, her vaccinations were done smoothly and gently, and the team made sure she felt safe throughout. We’re so grateful for their professionalism, compassion, and the extra care they always show. Highly recommend this wonderful practice!

Got a same-day appointment for my cat with an injury, and left with full care-plan and medicines required. Receptionists, especially Kezia, also exceptionally helpful. Highly recommend.

Absolutely awful place, each time a different vet so no continuity if your pet fels ill. Our poor pet was loosing fur - we were told it was food allergy and they put him on special expensive diet (then he was suffering diarrhea!) They also stated he had arthritis and insisted we give him meds which upset his tummy even more. When we took him for a consultation to a different vet he was given one injection for bacterial infection and he has his beautiful fur back now. Also they refused to give us a little kitten found on parking lot although the little one wasn't microchipped. When l demanded to speak to manager of the practice rude receptionist told me they don't have one! Also did not want to supply headoffice contact details so we could fail a complaint saying l should email the complaint ...to Biscott Mill reception !!! There are other issues too - they either don't have appointments available or cancel appointments, once they cancelled 15 min prior to the due time while l was on the way to them and when l arrived they argued there it no app on their system and no vet available - when l showed them their own reminder text a Romanian vet magically was found to see us ! (l think he was one of the most polite and most sensible ones we have seen there in 6 years). They also estimated dental for our pet to be £890 plus blood test. We now moved our cat to a different practice - no nonsense, always same vet and dental work... £400. Do your research before you submit your pet into this place. Good luck!

I have used biscot mill veterinary for over 15 years Always had a positive outcome with consultations, orders and service 🙂 good luck and carry on 😎👍