Burghfield Veterinary Centre

Having been with this vet for near on 40 years, I find that my patience's has finally expired. Not only do they charge highly inflated prices for medication that can be purchase elsewhere for a fraction of the cost, but now the service is in decline. Speaking with the receptionist, I ordered medication and during this conversation agreed to collect the following day. That day came and I was told it would take three days to get "flea" prevention, something you can easily pick up at Pets at Home for example. I had driven 10 miles, yet that same receptionist had zero empathy. I can't help feel that the once nice small friendly practice who are now "group" owned has vanished into oblivion. No longer friendly staff as they all appear stressed out and understaffed. Yet when I write explaining matters, no reply other than to send me my dogs medical history. Yep, They are no longer my trusted vets, after near on 40 years, Iv gone elsewhere.

I highly recommend this veterinary practice who recently handled a very stressful experience with our dog who needed emergency surgery, treatment and follow up care for 4 days. This occured over a weekend which required not only an excellent response from this practice, but also careful coordination with a veterinary hospital. All staff involved were excellent - professional, compassionate and sensitive to the needs of our dog, and us. Our dog has made a full recovery and we cannot thank them enough.

It's taken a few weeks for me to write this after the painful loss of our family dog. But on his passing the vet Clare was magnificent with the managing of him. She made his last moments before crossing the Rainbow bridge, the best it could have been. Thank you Clare and all the team for all the love and care you showed him and us.

This veterinary practice was a disappointing experience. They seemed more focused on profit than on genuinely caring for animals. I was charged hundreds of pounds for unnecessary blood tests, procedures, and medications that only worsened my cat’s condition. In the end, my cat was simply stressed and anxious. He improved only after I stopped the prescribed medication, changed his food and litter, and gave him a calm environment. I have since left this practice and would not recommend it.

I can not speak highly enough of the Vet and Veterinary nurse that were with us when we had to say goodbye to Harry our beloved Beagle. They were so kind and caring helping us through such a sad time.

Small and effective vet surgery. No wait for our booked appointment. Friendly and well organized. Shame we have to wait 4 weeks until follow up as we're left hanging unsure what to feed our fatty dog in the meantime. I wish this place could open a branch in Theale.