Valley Veterinary Group - Spencers Wood

Always welcoming. Very caring and gentle with the pet.

Looked after my dog since he was 8 weeks old now 5 years old excellent service

Dog had crutiate ligament operation on her left leg, had her right one repaired 18 months ago. Valley vets have done a fantastic job and all staff have been caring & professional. Couldn't wish for better.

Fantastic staff; the vets, nurses and receptionist. Really care about the animals, discuss all options and help you make any decisions. Have and will continue to recommend!

The veterinary surgery to me. The staff are fantastic and so friendly. They are so helpful. The vets are amazing and I have been with this surgery for a long time . I feel relaxed when my pet goes there. I trust them 100%. I would recommend this surgery to everyone.

Great service, friendly staff, just always long waits in there past appointment times which ends up making me late back to work. Fantastic local vets.

My not so favourable opinion in this review is directed primarily towards the reaction of a particular vet who works at this practice rather than the practice as a whole. I feel that her conduct was lacking in professionalism. I requested to know if specialist care could be administered for my pet and this vet affirmed that it could be and was initially very forthcoming in discussing it. However after I asked questions in order to be better informed and reassured about the care that would be offered, which any owner would do, she changed her tune at the last minute and I was obliged to urgently seek help elsewhere causing me added worry and stress. I do not think she behaved very well over this matter which accounts for my low rating. Having said this I am glad that I went elsewhere because I do not think this practice is appropriate for anything other than routine, basic care.