Skip to main content

For veterinary practices

Vet practice website review

We check whether pet owners can find prices, register, book an appointment, contact the practice and get help out of hours. You receive a PDF report with three priority changes.

Delivered within 7 days Free when you become Verified

Enter your practice website

Find out what’s working and which three changes to make first.

There is no commitment. We’ll confirm the practice and website with you before we start.

What we check

We use the website as a pet owner would.

We look at the pages someone would use to choose a practice, check prices, register, book and find out-of-hours help. We also check search, mobile use and accessibility.

Using the practice

Can someone register, book, find prices, contact the practice, get emergency help and find the branch?

Choosing the practice

Do the services, team, facilities, accreditations and ownership details answer the questions a new client is likely to have?

CMA website information

We check the website information covered by the CMA’s published material, including prices, ownership, out-of-hours care, pet care plans and complaints.

Search engines

We check whether search engines can find and understand the important pages, and which searches currently bring people to the site.

Mobile and performance

We use the site on a phone, test the main forms and check for broken pages, insecure content, layout problems and slow loading.

Accessibility

We check keyboard use, focus, zoom, forms, headings, image descriptions, colour contrast and other common barriers.

What you receive

A PDF report with the three changes to make first.

For each change, we explain what we found and why it matters. We say who should fix it, roughly how much work it needs and what to check when it is done.

  • Three priority changes, ordered by importance.
  • What happened when we tried to choose the practice, register or book, find urgent help, check the address and hours, and find a price.
  • What the website already does well.
  • Who should handle each change, roughly how much work it needs and how to check it afterwards.
  • The pages and other sources behind our findings.
  • Anything we could not check.

Included when you become Verified

There is no charge for the review when your practice becomes Verified. Registering interest does not commit you to Verification.

Learn about becoming Verified

How it works

What happens after you register.

  1. 01

    Send us the website

    Enter the web address and tell us who to contact.

  2. 02

    We check the details

    We confirm the practice, branch and website with you before we start.

  3. 03

    We send the report

    We email the finished PDF within 7 days.

Questions about the review.

Who is this for?
This is for UK veterinary practices. The review covers each practice that is being verified.
Do you review the whole website?
We review every relevant public page we can find, along with linked public documents and external booking pages. We normally leave out news, job vacancies, policies and other pages that do not affect a client task.
How long will it take?
We email the report within 7 days. We confirm the practice, branch and website with you before we start.
How much does it cost?
The review is free when your practice becomes Verified. Registering interest does not commit you to Verification.
Is this a CMA compliance or legal audit?
No. We check the public website against the CMA material available on the date of the report. We do not give legal advice or assess the practice’s internal processes.
Is the accessibility section a WCAG certification?
No. We check every page for common accessibility problems, then manually check keyboard use, focus, zoom, layout and forms. It is not a full WCAG audit and does not include testing with disabled users.

Find out how easy your website is for pet owners to use.

Find out what’s working and which three changes to make first.

Delivered within 7 days. Free when you become Verified.