Spring Lodge Vets - Ingatestone

Practice Manager I can't thank both Ailsa and Mia enough for their outstanding care shown to us over these past 6 weeks. We came to Spring Lodge for a second opinion having just been told our beloved cavachon was unlikely to last the next few days. Thankfully Veterinary surgeon Ailsa took over his care. We were blessed to see an immediate difference and have a further wonderful 6 weeks of quality time with him visiting all his favourite haunts. Sadly at the end of last week it became evident that it was now time to say goodbye. We, as a family, can't thank and recommend this practice more. Both Ailsa and Mia 's care for our Jack during his final moments was second to none. At such an emotional and painful time, their compassion, patience, and professionalism meant more to us than we could ever put in words.They treated our dog with dignity and kindness, and supported us with genuine empathy throughout the entire process. We will be eternally grateful for the gentle, sensitive and respectful way they helped our beautiful Jack pass peacefully, making an unbearable moment just a little easier. Jack passed in the best hands possible, and we will always be so grateful. Please pass on our thanks ❤️ The Murphy Family

Having recently had to say goodbye to our 12 year old Northern Inuit, I wanted to add to my old, stars-only review. He was with Spring Lodge from the age of 12 weeks, and the service provided throughout has been second to none. He was a complicated soul, with many issues through his life, and a number of surgeries during which he was cared for in an exemplary manner. Nobody was ever intimidated by his size and appearance which was something we faced a lot in the "real world", even if he was affectionately nicknamed "The Beast" by Neil! The support staff are magnificent.

All the staff are so carrying to Maggie Mai the little border terrier she's only just over 1years and loves going to this vets she even goes in wagging her tail knowing she will be well looked after thank you💯

Izabella at Spring Lodge Ingatestone, was extremely calm, gentle and caring towards our dog Luna. We went for a 2nd opinion and she had read the notes in detail and listened very carefully to our concerns. She carried out a thorough examination, was extremely knowledgeable and explained all our options very clearly. She was patient and kind and extremely reassuring. Our experience at our previous vets had left us feeling pressured, stressed and unsupported. Spring Lodge were a breath of fresh air, we feel reassured that Luna will have extremely compassionate care at Spring Lodge and we feel supported. I wish I had come to Spring Lodge earlier - thoroughly recommended.

A great vet practice, a warm welcome in a clean reception area. All the staff at the practice are very friendly and make sure your pets feel comfortable and ensure you are happy you have had everything checked by the time you leave. Cannot recommend enough!

Our daughter and granddaughter had puppy Winstons inoculations done despite being registered with the pdsa, Where she was unable to get her pup protected against killer diseases due to the restrictions placed by the pdsa because of covid! Thankyou to staff at Ingatestone veterinary clinic,

This was my first time visiting the practice with my two dogs, following a location move. We were seen by Kat and Chloe who were both amazing. It can sometimes be difficult moving to a different vets from one that I had used for nearly five years. However, I have no doubt that my dogs are in the best hands now going forward. Thank you for making our visit so pleasant.