Medivet - Hampstead Village

Reviews of Medivet - Hampstead Village

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  Azer

  Google · 12 November 2025

  Saw the vet, her name was Emma, she gives nothing but bad vibes and evil eye. Really don't like the energy she was giving off and if I ever go back here, it definitely wouldn't be to see her. Thank god I left when I did.

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  Emilia

  Google · 22 October 2025

  Absolutely brilliant at this Medivet. The vet was so kind and knowledgable and very caring and gentle with Mousey my dog. He took the time to listen and really helped with brilliant advice. Highly recommend!

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  jony justi

  Google · 14 October 2025

  We are heartbroken by our recent experience at Medivet Vet in Hampstead. Our cat was unwell, so we brought her in for an examination. We were told she had constipation, was given medication and a painkiller, and advised to return the next day if she didn’t improve. Unfortunately, she didn’t get better overnight, so we brought her back. By then, she was breathing very fast. She was taken away for oxygen and CPR. We were told she would be given something to calm her down and that we’d need to take her to the Handon hospital. Around 20 minutes later, a nurse came back upstairs and told us our cat had suffered a heart attack and died. We brought our cat in alive, and we left without her. It was deeply traumatic and incredibly upsetting. What makes this even worse is that we were charged a large amount for the treatment without any clear discussion or consent beforehand. At no point were we informed about the costs or given options — just a bill after our cat had passed away. We feel that the communication, urgency, and care were lacking, and the way the situation was handled — especially around the financial side — felt more like a business transaction than compassionate veterinary care. We would not recommend this clinic to others. This experience has left us with not only grief, but a deep sense of anger and disappointment.☹️😔🥲😟

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  Daniel Afonso

  Google · 20 August 2025

  Dr Grant was very professional and seemed to truly care about my kitten. He gave really good advice and booked a follow up consultation. The healthcare plan is very affordable, didn’t expect that. The 2 ladies at the reception are also very kind and helpful and a great first point of contact. Definitely a great place to take care of your pets!

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  Kitty2010

  Google · 18 July 2025

  My cat Lila has a major accident and her back legs not moving... I was in total panic attack. Grant was fantastic!! He is very caring giving some very good advice. Sherry his assistant and his team are all brilliant! She went extra miles to help me sort out my insurance arrangement. Honestly, very hard to find this kind of ethical high standard veterinarian professionals nowadays. I have been through a lot of pain with many money driven Vets. Grant and his team is excellent! I will give them 10 stars.

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