Medivet - Kenton

Very happy with the service for my dog have been comming since my dog was a puppy now he is 10 this year and I have always been happy with the whole experience thankyou

I’ve been bringing Oreo here for years and honestly couldn’t ask for better care. The whole team are always so kind, patient and genuinely caring – they always go above and beyond. You can really feel how much they care about the animals, which makes such a difference. A special thank you to Sinclair, who has been absolutely amazing. Oreo is always treated with so much love and attention, and it gives me real peace of mind knowing he’s in such good hands. I wouldn’t go anywhere else – thank you for everything you ALL do 🤍

I will share my opinion about this Medivet in Kenton. It doesn’t deserve even one star. I had an appointment to have my cat spayed. I personally do not speak English well, and my experience with the doctor was horrible. He started swearing at me in Spanish. He began speaking badly about my cat, saying that she has a lot of fur and that she sheds badly. I politely asked him to tell me what I didn’t understand using Google Translate, but he started getting angry. I gave him my phone to write it down, and he tried to throw my phone on the floor. If I came there, I did not come for free services — I was going to pay, as is normal. I never thought it would come to this. I will ask for all my appointments to be cancelled, including for my other cat. I do not recommend you — you are terrible doctors. I would never take my cat there again.

Absolutely 5 star service have nothing but praise and gratitude for all their help when my Pomeranian had puppies they stayed on the phone and supported me while I supported my dog thank you so much

I’ve been trying to book both of my cats in for their vaccinations and health checks, which I pay for monthly, and I’m extremely disappointed with the service I received from Medivet Kenton. When I called the Kenton branch directly, my call was somehow transferred to Hendon without anyone informing me. At no point did anyone explain that calls could be automatically redirected. I live five minutes from the Kenton practice and have always attended this branch, so it’s completely unreasonable to expect me to take two already scared and shivering cats all the way to Hendon at 6pm in the cold. When I questioned this, there was no apology, just a casual “oh, you’ve been booked into Hendon”. My cats are now overdue for their vaccinations and this mix up is affecting their health and wellbeing. I expect a proper apology and an email to arrange an appointment at Kenton as soon as possible. This situation is unacceptable and needs immediate attention.

Always a great reception from the staff at Kenton. Sinclair is always attentive, supportive and informative. Our pet always has a gentle hand and lots of love when we visit. MEDIVET Kenton are our regular and trusted vets for many years.

first time going to a vet since im not an experienced cat owner, she's 1 year old so I was worried id get judged for not microchipping her yet. (or bringing her for any vet visits) however the staff were great, and really helped my cat feel very comfortable during the visit, along with us and told us about everything we needed to know!