Park Vet Group - Saffron Lane Veterinary Practice

Reviews of Park Vet Group - Saffron Lane Veterinary Practice

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  Gordon Beales

  Google · 26 February 2026

  All the staff are very welcoming and friendly, my dog is a little nervous but she is always at ease with the vet and staff and as an owner that makes me happy.

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  Ivelina Kirilova

  Google · 23 January 2026

  The best clinic ever I'm so happy with them,the staff is polite, understanding and they doing the job with care and love. My cat Toby is so lucky with staff like them.I want to say a huge THANK YOU for all care for my boy,he doing very well after his castration.Thank you again

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  Aleksandra Polasik

  Google · 1 December 2025

  The most amazing place. They’ve taken my cat ASAP as an emergency - the lady at the reception, nurse and vet were all amazing, the sweetest souls. They’ve perfectly taken care of my cat and reassured me that he’d be all good. They’ve been very understanding and supportive of me panicking and crying. They’ve most amazing people.

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  louis

  Google · 16 June 2025

  Be very cautious before signing up to this vet practice. In our experience, the staff have been rude and unprofessional — completely lacking in compassion or understanding. We were on their monthly plan for our Rottweiler, Loki. Unfortunately, due to unforeseen housing issues (we rent), we could no longer keep him. We notified them of this, yet instead of support, we were hit with excessive charges — including £83 for just three flea tablets, which is frankly shocking. Had we been told the cost beforehand, we never would have agreed. To make matters worse, Loki was once given an injection here that made him very unwell. No explanation or accountability was given. We paid everything required during the time we had our boy. Now they’re essentially punishing us for needing to cancel the plan — as if grieving pet owners or those forced to rehome should continue paying for a service they no longer use. So be warned — if your dog passes away, gets stolen, or you’re simply unable to keep them, don’t expect any understanding. What you can expect is a hefty bill and cold treatment. Absolutely awful experience.

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  debbie bennett

  Google · 8 October 2024

  Lovely practice ,staff are very friendly, lovely attitude to customers and their pets , A few years ago my older cat died of cancer and they were so kind and caring and sympathetic towards me ,letting me have as much time as I needed with her after she had passed ,even after they had closed surgery. I received her ashes and they were so kind and supportive Now I take my younger cat there and feel safe in their hands

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