Park Vet Group - Whetstone Veterinary Practice

Pablo is always so patient and thorough with our old dog. He listens and advises and puts our minds at ease. We are very happy that he is there for us

I have been using this vets for over 25 years and during each and every one of those visits the staff have been very professional and polite. I have found each veterinarian I have seen during consultation, patient and very thorough when explaining what treatment my pet needs to treat them. I was shown empathy and understanding when two very much loved dogs were euthanatised and allowed the time to sit with them once they’d passed. Stating I was not to rush, which I was so grateful for. The only negative was, with my recent visit I was frantically trying to make an appointment over the phone, which didn’t get answered and had to do that on-line, which was quick and easier than I thought so my stress levels didn’t increase after no answer when I called and got an appointment the same day. Definitely better than the GP! The place was really clean and the waiting room was well set up with a separate area for cats and dogs and the blankets with a calming scent to put over my cats carrier which was useful. There’s also a candle advising others when lit someone is grieving, Which I thought was a lovely idea.

Great experience with Emily the vet ..we were with our rescue dog Daisy for her booster & health chk ...lovely rapport with Emily & very good with Daisy ...we are new to the practice ...so hoping the good experience will continue. Thank you .

We have used this vet for 15 years for one of our cats and in that time it has gone downhill massively. They’re hesitant to do blood testing even when asked to, and after an 18 month+ battle over a simple blood test she was found to have (as assumed and told to the vet) hyperthyroidism. Considering this can be potentially cancerous and is a lifelong condition it is truly appalling that even when asked and given reasons they don’t have any motivation to do blood testing. Between this and unrecognised dental issues (where are the nose to tail checks??!) we won’t be using this vet again. The vets don’t seem particularly caring or interested in problems your pet may have, and are quick to assume that the problems are your fault. We were told that our cat was ‘just bored’ and that was her cause for overeating, even after it was mentioned several times by us that we thought she was hyperthyroid.

Whats a shambles this practice has become since no longer being independent. Latest annoyance booking an appointment on the phone and then being told on arrival, the acct is in my husbands name, they need my husbands authority for our dog to be seen. Our dog has been registered with them for 13 years and I have taken her on numerous occasions. So if there is a change in policy for goodness sake send an email, use your Facebook page, send a letter to inform your clients to update their records. Also BE WARNED they have changed the brand of vaccine so will result in addional visits as you have to restart vaccinations. Being seen 45 mins after my appointment did not help my mood and leaves me wondering why a practice we have used for over 30 years should continue to have our custom. I have asked for the Practice Manager to call me and at the time of writing this review hasn't called back. Recommendations for an independent veterinary surgery in South Leicestershire please. This review has been written as they emailed me to ask about my experience when attending their practive appointment and also share of my review. There you go Park, completed as requested

Have had nothing but excellent care , service from the park veterinary clinic , They are caring 💯 only reason I moved was the vets who were in their register year was because they moved on to better levels I don’t blame them , the vets who we saw were were so lovely and caring 5🌟Jane Bannon 5 LE19 2GX no 5. Thanks for all your care xx

We joined Park Vet Group in Whetstone very recently for our 2 girls and a boy kittens. The staff here are very friendly, kind and very warm approach with our 3 little babies. Met 2 nurses and one of the main Vets so far and found them all very kind and lovely and happy to share information. Kittens had their neutering and spaying coupe of weeks ago. They came back feeling calm and happy. Thank you all for being so lovely with Vesper, Albi and Noor.