About Mercer and Hughes – Saffron Walden
Mercer and Hughes Saffron Walden is located in the charming town of Saffron Walden, Essex. This veterinary practice is known for its welcoming environment and dedication to caring for pets. They cater to a range of pets, including birds, cats, dogs, and small mammals. Whether it's a regular check-up or more specialised care, the team is committed to providing high-quality service.
Convenience is key at Mercer and Hughes Saffron Walden. They offer a client car park and have facilities for disabled access, making visits easy for everyone. The practice is open six days a week, from Monday to Saturday, with hours from 08:30 to 18:30 during weekdays and 08:30 to 16:00 on Saturdays. They are closed on Sundays and bank holidays.
Mercer and Hughes Saffron Walden is proud to serve the local community and offer weekend availability, providing dedicated care when it is most needed. For any pet owner in Saffron Walden or the surrounding Essex area, this practice is ready to assist with all pet care needs.
Part of Kin Vet Community
Animals we care for
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Birds
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Cats
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Dogs
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Small Mammals
Facilities
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Client car park
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Disabled public access
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Open at weekends
Opening hours
- Monday
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- 8:30am – 6:30pm
- Tuesday
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- 8:30am – 6:30pm
- Wednesday
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- 8:30am – 6:30pm
- Thursday
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- 8:30am – 6:30pm
- Friday
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- 8:30am – 6:30pm
- Saturday
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- 8:30am – 4pm
- Sunday
- Closed
Reviews of Mercer and Hughes – Saffron Walden
Based on 5 reviews
- 5
- 60%
- 4
- 0%
- 3
- 0%
- 2
- 0%
- 1
- 40%
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Jayne Kirkby
Google 7 February 2026
Excellent customer service at Saffron Walden, such friendly staff and great treatment from the vet.
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andrew cawley
Google 14 January 2026
First class service and looked after my dog well
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Nicola Luppino
Google 7 January 2026
Amazing with my girl who sustained a poorly injury we were seen quickly sent for surgery and home by closing time, amazing. Whilst having a our return check up I saw a male vet rush out to the carpark to meet another family with their poorly little dog, he scooped it in his arms in a blanket and rushed straight in, that spoke a million words to me, such compassion and care. Everyone is so lovely.
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Kathleen Meyer
Google 17 November 2025
Traumatic Experience and Highly Questionable Care I brought my ex stray cat into this clinic who was too feral and stressed to be contained in a carrier. The staff's attempt to place him into a box was completely unacceptable: they were rude, impatient, and used their feet and various objects to try and force him inside. This deeply traumatized an already severely distressed animal before he was even seen. After a long wait, the veterinarian finally saw him. He was diagnosed with a fever and Feline Herpesvirus infection, with clear signs of chest congestion indicating a possible bacterial superinfection. The care provided was severely lacking: The vet only provided medication to reduce the fever. She refused to prescribe an antiviral/supplement I suggested that has proven effective on my other cats, stating she did not have time for that and that I should return the next day. She refused to prescribe antibiotics for the suspected bacterial chest infection, opting instead to wait until the condition worsened before hospitalization was considered. This approach seemed focused on scheduling immediate follow-up appointments and escalating the condition to require costly hospitalization, rather than providing proactive, effective treatment to a vulnerable stray. It showed a complete disregard for the extreme stress this would cause to any cat and especially to a former feral cat. I was highly disappointed by the rough handling by staff and the reactive, rather than preventative, medical protocol provided by the veterinarian. I strongly recommend finding a clinic that prioritizes compassionate, proactive care rather than profit.
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Martha Thimble
Google 5 November 2025
Vets are so uncaring and dismissive. It's a shame because the reception staff and the nurses are so lovely and caring. Took our family dog here as we were sure something was up but got turned away and patronised. Then went for a second opinion elsewhere and found out she is in fact extremely unwell and have wasted time when we could have caught it early on if it weren't for this practice. So upset and don't want anyone else to have this pain. Sort it out Mercer and Hughes.
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- Where is Mercer and Hughes – Saffron Walden?
- Mercer and Hughes – Saffron Walden is a veterinary practice in Saffron Walden, Essex. The full address, phone number and opening hours are listed on this page.
- Which animals does Mercer and Hughes – Saffron Walden list care for?
- Mercer and Hughes – Saffron Walden lists care for Birds, Cats, Dogs and Small Mammals. Call the practice to confirm current clinician availability for your pet.
- How do I book an appointment with Mercer and Hughes – Saffron Walden?
- Call the practice directly using the phone number on this page. Online booking through Vet Verified appears here when the practice switches it on.
- Is Mercer and Hughes – Saffron Walden listed on the RCVS register?
- Every practice on Vet Verified is cross-checked against the Royal College of Veterinary Surgeons' public register. Verified practices carry the verification mark beside their name.