Special Friends Animal Medical Centre

I travel from Bromsgrove to this wonderful vets and I wouldn't want to be anywhere else. They care so much about the animals, and the people, and the prices are so competitive. I have never felt pressured into spending more than I can afford, unlike other vets, they have given me the options and left me to decide without pressure.

Our beautiful girl rosie unfortunately had to be put to sleep not long ago. All staff was amazing and was a very lovely touch when we walked out a candle was lit out of respect. We had time with her and wasn't rushed.

They saved our youngest dog's life when he had a blockage back in the summer and we use them for all our animals health care. We unfortunately had to say goodnight to our cat last night and all the staff were very attentive and compassionate.

I just want to say what a great place this is. The vet we saw, Ashley, was extremely thorough and picked up on issues that another clinic had missed despite multiple visits. We felt very well cared for and truly appreciated the attention to detail.

We brought a dog for someone else named Declan and the vets were so amazing! We saw Tim, he was not judgemental and was extremely sympathetic and worked out an affordable plan for us to pay on behalf of someone else. Declan is an old boy who hates being picked up, but Tim wss so gentle and kind Decky didnt bat an eye! Would recommend this place to anyone. Amazing care and service. The receptionists are really friendly and helped out when Declan had a little accident in the waiting room💗😂

Special Friends have looked after my pets for many years now and supported them through various illnesses and injuries. When they haven't been able to help, they've known who to ask, and I've never doubted that they truly care about the animals they treat. I trust that they always provide the best information and treatment that they can, and they never do anything just to get money. My black lab loves it there so much I have to drag her out 😂. The many treats she gets there probably doesn't help...

Special friends vets are amazing. They go above and beyond to care for our pets and the humans, Their cups of sugary tea are the best medicine for shocked humans Our poor fur baby Mr Dash got attacked by another dog this week and they went above and beyond to care for us all...the staff were amazing...we just turned up...they took him straight away to treat him and also looked after his human and cleaned her up and dressed wounds before we went off to the hospital. They kept our beautiful boy and looked after him , made him feel safe and loved. The team are amazing. Would've use anywhere else ...

Our experience with Special Friends Vets has been nothing short of extraordinary. As the proud parents of a rescue French Bulldog, we know how important it is to have a veterinary team that truly cares about their patients, and they have exceeded every expectation. We first turned to Special Friends Vets back in 2020 during the height of the Covid pandemic. Our regular vet of many years let us down when they refused to vaccinate Nala without sedating her, even though we had never had any issues in the past. It was a stressful time, but Tim stepped in and vaccinated Nala with no problem whatsoever. His calm, gentle nature immediately put both us and Nala at ease. In 2021, Nala fell seriously ill with an immune-mediated disease and eventually had to spend a weekend at Willows. Up until her admission, Tim and the team were simply incredible. They provided comfort, did everything possible to help her, and kept us informed and reassured every step of the way. Their dedication and compassion during such a difficult chapter meant the world to us. Now at 9 years old, Nala is facing the challenges of arthritis. Tim has been instrumental in managing her pain and carefully finding the right combination of treatments to keep her comfortable. When she suffered a fall in March this year, we weren't sure she would fully recover. Thanks to Tim's expertise and commitment, we are absolutely thrilled that she has made a remarkable recovery. Tim truly was vital to her healing process. We also want to acknowledge the compassionate care shown to our beloved 16 year old rescue cat, Honey. When the time came to make the heart-breaking decision to have her put to sleep, the team handled everything with such sensitivity and warmth. Their genuine empathy and support helped to ease an incredibly difficult moment, and we are deeply grateful for the kindness they showed us and Honey throughout. The entire team goes above and beyond. They are genuine animal lovers who put their heart into everything they do. I want to give a massive shout out to the rockstar reception team—Tash, Fran, and Claire—who always greet us with smiles, warmth, and endless helpfulness. They manage so much and do it all with such grace and positivity. Nala also says thank you for all her treats! Special Friends are more than just a veterinary practice; they are true partners in our pet’s health. We are deeply grateful for everything they have done for Nala, Honey and for us. We cannot recommend them highly enough to anyone seeking compassionate, skilled, and truly dedicated veterinary care.

Couldn’t recommend more! We adopted our dog when she was 6 months old after she’d had a really tough start in life. We found later that she has severe hip dysplasia and we’re support through the process of action plans and which specialist would be best for us, given our insurance coverage and finances. She’s spend a couple days at the vets and each time I know she’s taken care of, whether that was for X-rays or her spay. Everytime we are reassured that she’s had lots of love, and the fact she LOVES visiting the vets proves that right! Having her spay was such an easy process, also the actual incision was so neat and heal super fast! Amazing vets with a lovely team! Thank you for looking our our girl ❤️