Acorn Veterinary Centre

I am very grateful for the swift care we received for our dog. All staff here were most kind and empathetic during what was a difficult time and the service was above and beyond. Thank you

I tried Acron a few years back and wasn’t impressed, but decided to give it another go since it’s just down the road from us. One of our cats had a dry paw and the vet recommended Vaseline—but it made things worse, as she started licking it more and ended up with a wound. We had to book an appointment urgently and ended up spending another £90 on medication and a collar. What really pushed me to write this, though, was the unpleasant experience at reception. I asked if they could merge our old and new address accounts by searching our cats via postcode. The woman at the front desk acted like she was doing me a favour instead of providing a basic service and was so unpleasant —despite the fact we’re paying customers. A little kindness and professionalism would go a long way. I’ve decided to return to my old vet, even if it’s a 15-minute drive. They’re always friendly, helpful, and make you feel valued—not like an inconvenience.

I’ve been here twice now and the service has been top notch. The reception team make you feel welcome and made a big fuss over my cat Rosie. She has been for her initial jabs. A few weeks ago for the first with Helen who really looked after her gently. And today with Kay who administered the second jab and a chip, again really gently with her. I’d have no hesitation in recommending this practice. From the team on reception to the vet and nurse I had the pleasure of dealing with you’ll get first class treatment.

We were recommended by a family member and it did not disappoint. Excellent service, friendly staff overall great experience. Took my dog in as an emergency followed up with daily check ins and more than happy to help. Would recommend this vets to anyone! Thank you for sorting our pup out 🐾

Absolutely lovely staff and excellent service. My first time there after having moved back to Redditch and they saw me urgently. Really appreciate how lovely the whole team I met were with me and my little pooch. She is already feeling so much better

They were so amazing when I had to have my 18 year old cat put to sleep during lockdown well done and thank you for being so understanding. Would recommend this vet to anyone