Vale Veterinary Centre - Newport

My 16 year old cat recently went missing, I found her a week later very disheveled and poorly. I usually attend the Pontcanna branch but now they are open on weekend mornings as well; so we travelled to Newport for a check up. Staff in Newport branch were lovely and Richard the vet was very caring as always. It is such a relief to find a team that you can trust - thank you.

Absolutely excellent service, from truly lovely, genuine staff. Took my 10 year old Labrador along with arthritis, and we saw Richard, the vet. There was no push for tests, x-rays or treatment, just genuine advice and discussion around his health and the best way forward for him. So refreshing, and they genuinely care about your pet. I'd highly recommend them, I won't be going anywhere else.

The care my dog Cassie has received during our visits to Vale Veterinary Centre have been second to none. Roberta and her team are always friendly and welcoming which gives us clients confidence in the care our pets will receive when visiting the centre. Cassie has recently had surgery to remove some lumps from her skin and the information I received pre-op and the wonderful care and special attention she received on the day of her procedure and post-op were very professional and caring and her needs were totally met. I would like to take this opportunity to thank Roberta and her team for making our visits pleasant and giving me confidence to continue using Vale Veterinary Centre in the future. Thank You

Recently visiting with a family member to have a very unwell beloved dog put to sleep. I cannot thank Richard and the team enough for their patience and compassion at such a difficult time. Clearly a vet's practice that cares about animals and their family's. Thank you very much

Cannot thank the team enough today! Welcoming and informative with our school G-Pigs. A independent vet is rare! Thank you for your care and attention today, really appreciate it.

I was astonished to see my rough collie had had all his knots combed out and further matted hair shaved off, this is something I've been asking the groomers to do for years and this wasn't part of the procedure and I wasn't charged for it. My dog feels safe at this practice. It's s been the best move I've made, moving to Vale veterinary centre. Thank you for taking good care of coco

Thank you everyone at Vale in Newport. Always care for our Winnie amazingly. Very friendly and no hidden costs. The VIP scheme they have for dogs certainly pays for itself and saves you money.

Our experience with this practice has just been positive! I’ve searched for 2 years to find a practice in Newport that had available appointments for my pet and they were very accommodating and friendly. They’ve taken great care of my precious one, and I’ve only ever experienced the employees as caring, informative and experienced. The costs are also very reasonable, thank you. I’ve also taken a stray cat to them and they’ve given her excellent care and provided me with great advice on how to reunite her with the owners, which was very helpful and successful. The only recommendation I have is to implement some sort of system to keep clients updated. If you promise to keep pet parents updated regarding specific needs, or follow-ups due, it is important to follow through, especially with vaccinations xx