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New Hope Vets

5.0 (8 reviews)
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49 Field Road New Brighton Wallasey CH45 5BG

About New Hope Vets

Welcome to New Hope Vets, a veterinary practice located in the heart of Wallasey, Merseyside, England.

At New Hope Vets, they firmly believe in keeping all their patients happy, healthy, and comfortable. They offer a range of services that cater to the needs of the cat, dog, and small mammal species. The owners, Mr Andrew Aitken and Dr Lise Aitken, are both BVSc MRCVS qualified and have dedicated their lives to providing the best veterinary care for their patients.

New Hope Vets understands that pets are an essential part of the family and should be treated with the utmost respect and compassion. With their high standards of professional and ethical conduct, they ensure to provide all patients with the best quality medical and surgical care possible.

The practice’s modern facility is well-equipped to handle any cases that may come their way- a testament to the dedication shown by Mr and Mrs Aitken. They offer a range of facilities which include a client car park, disabled public access and are open at weekends- making them easily accessible to all.

New Hope Vets is open from Mondays to Saturdays. On Mondays to Fridays, they open from 9:00 AM to 5:30 PM. On Wednesdays, they open from 9:00 AM to 7:30 PM and on Saturdays, they open from 9:30 AM until 12:00 PM. They are closed on Sundays. These operating hours ensure that clients can utilise their services effectively without interference to their daily activities.

The veterinary practice has a singular department that has veterinary surgeons Mr Andrew Aitken and Dr Lise Aitken. Both are experienced in the field with a BVSc MRCVS qualification and share their love of animals with their patients. They work alongside a friendly, competent, and supportive team who treat the animals with the same respect, warmth, and care as Mr and Mrs Aitken would.

At New Hope Vets, they ensure to offer a complete range of veterinary services that cover all aspects of pet healthcare. They are well known for their preventative care services, general medical practice, dental care, and surgical interventions given with modern technologies and practices. The facility is equipped with the necessary tools and the staff possess the skills to deal with emergencies- offering peace of mind to all their clients.

The practice offers care to all cats, dogs, and small mammals. Therefore, you can feel confident they have the skills and tools necessary to care for your fur family.

New Hope Vets is committed to offering reliable, efficient, and caring veterinary services that guarantee the best possible outcomes. The practice aims to create a stress-free environment for all patients, as we know that a visit to the vet can often be daunting for both pets and owners.

The practice believes that you receive excellent pet care when there is a partnership. Therefore, the practice encourages the clients to ask any questions that they may have after consultations. This provides peace of mind that the client is happy and also sharing knowledge that can benefit future patients.

In conclusion, New Hope Vets is the optimal animal care facility that can offer quality care, a wide range of services, and a qualified and dedicated veterinary team that always puts animals first. With their inclusive services, friendly and supportive staff, and modern facilities, you and your pet are in good hands. So, don’t wait, book an appointment today, and start your journey to optimal pet health.

Animals we care for

  • Cats
  • Dogs
  • Small Mammals

Facilities

  • Client car park
  • Disabled public access
  • Open at weekends

Opening hours

Monday
  • 9am – 5:30pm
Tuesday
  • 9am – 5:30pm
Wednesday
  • 9am – 7:30am
Thursday
  • 9am – 5:30pm
Friday
  • 9am – 5:30pm
Saturday
  • 9:30am – 12pm
Sunday
Closed

Reviews of New Hope Vets

5.0 out of 5

Based on 8 reviews

5
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4
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  • Bethany profile photo

    Bethany

    Google 20 February 2026

    What a lovely team at New Hope Vets. Caring, reasonable prices and quickly made pet insurance claims. Wouldn’t hesitate recommending to other people. Me and Henry thank you for everything you have done for him 🐾

  • Kimberlea Bamford profile photo

    Kimberlea Bamford

    Google 21 January 2026

    I really cannot Recommend enough. We recently moved over to these vets in the last 12 months after hearing great things, and they really have been nothing short of amazing. When it was time for our eldest dog to be Put to Sleep the amount and love and care she received from the team, and the vets, also the effort they made in the lay out of the room that she was laid to rest in was beautiful. Our other dog had had to have surgery recently for a leg injury and again the team were absolutely amazing with him. I know when I need to go back in there for what ever reason myself and my pets will be well looked after and given the best.

  • Rosaleen Morgan profile photo

    Rosaleen Morgan

    Google 22 December 2025

    Dear New Hope Vets, I was recommended by at least four people to come to your Practice. I was so nervous this afternoon bringing my baby cat into be seen. Your Practice is beautiful. The Reception lady was welcoming and just lovely, the waiting area is calming and spacious and Emily, who we saw this afternoon, was so kind to my cat but to me too. Thank you, Emily. Thank you for being so lovely to Freddie and to me. You don’t know what it means. A really positive experience. Thank you so very much. Rosy Lyon and Freddie the cat xxx

  • Mark Gordon profile photo

    Mark Gordon

    Google 7 November 2025

    Genuinely lovely people, our five kittens are all vaccinated and chipped now, my kittens are really inquisitive and like to explore the rooms and the vets and staff are patient with them, though they are more of a fluffy pride of little lions (or hyaenas) and the obvious eccentric owner..... 😸😸😸😸😸

  • A McDonough profile photo

    A McDonough

    Google 1 November 2025

    Took our beautiful 16 year old Cairn Lilly to New Hope last evening…we are in the process of re-registering with a vet, but my Mum takes her dog here and spoke to them because we were worried after Lilly having a fall and becoming generally unwell. Although not registered with them and it being 5 minutes before they were closing, they stayed open and the vet stayed behind and waited for us to take Lilly in. When we got there the Reception staff were just leaving but had waited for us to arrive and were so kind and lovely. The vet Mrs Aitken was absolutely fantastic, so lovely with Lilly and really reassuring with us. Without doubt one of the nicest vets I’ve been to and we will be registering Lilly there. The building was lovely too, spotlessly clean and really spacious. It’s so nice to see a veterinary practice that clearly has animals at the heart of what they do and not the money making business it’s sadly become in many areas.

  • Pam Brundell profile photo

    Pam Brundell

    Google 12 August 2025

    Dedicated team of vets and supporting staff. Maria cared for our poorly dog with so much compassion, very thorough, diagnosed the condition and now being managed well. A very welcoming reception area and staff. So glad I transferred here.

  • Martin Houghton profile photo

    Martin Houghton

    Google 6 August 2025

    My beautiful fifteen year old Evie passed away this week. New Hope Vets were simply wonderful. Their sensitive loving care, which she had received during the entire time she grew to love seeing the staff, was continued during this the most difficult of times. I have experienced various vets during Evie’s life. None of them matched the exemplary treatment offered by New Hope. Do not hesitate to take your pet to them.

  • Amber profile photo

    Amber

    Google 28 April 2025

    Took our German Shepherd Hunter for the first time after not having a good experience at another vet. It is so clean and reception staff very friendly. So impressed with the care and professionalism New Hope Vets provide. Vet Drew is so knowledgeable and had Hunters best interests at heart. Definitely recommend!

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Where is New Hope Vets?
New Hope Vets is a veterinary practice in Wallasey, Merseyside. The full address, phone number and opening hours are listed on this page.
Which animals does New Hope Vets list care for?
New Hope Vets lists care for Cats, Dogs and Small Mammals. Call the practice to confirm current clinician availability for your pet.
How do I book an appointment with New Hope Vets?
Call the practice directly using the phone number on this page. Online booking through Vet Verified appears here when the practice switches it on.
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Every practice on Vet Verified is cross-checked against the Royal College of Veterinary Surgeons' public register. Verified practices carry the verification mark beside their name.
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