Bridge Veterinary Centre Hartlepool

Reviews of Bridge Veterinary Centre Hartlepool

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  Pamela Farrell

  Google · 21 February 2026

  We have been registered at bridge vets Hartlepool for four years since getting my little baby (cat), Missyblu. We were there yesterday for her 6 month check, we saw a new nurse practitioner Abby, who was first class with my very nervous unpredictable girl! The nurse took her time and was very efficient but gentle with her, and we came out all very happy. I cannot recommend Bridge vets high enough, and the nurse we saw, I will certainly ask for Abby again.

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  Lu

  Google · 7 February 2026

  Dawn was brilliant with my dachshund when providing his recent healthy pet check up. Really kind, patient and informative. She took the time to reassure him and answered all my questions in a non judgemental way. I’m always impressed with the team and their care. Thank you!

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  Sandra Foster

  Google · 29 January 2026

  Sydney well over weight 1-10-24 she was 27.7kg I was told by lynne she needs to loose weight and told me the food to get her witch I did it’s now 29-01-26 and she 18.3kg I carnt thank lynne and the others that see her though this Sydney doing brilliant more active now thank you so much for being here for me and Sydney

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  Will

  Google · 26 January 2026

  I’m not easily pleased, and that’s doubly true when it comes to my dog’s health and wellbeing - this is the fourth vet I’ve trusted with his care and I've been with Bridge for many years now. The standard here is exactly what I’d want for myself: a practitioner who knows their individual patients, builds real rapport, and doesn’t treat appointments like a conveyor belt. What I particularly value is the respect shown to both pets and owners. The staff, and Miro especially, work with my dog rather than simply doing things to him. He’s treated neither like a velociraptor nor a stuffed toy; examinations are calm, cooperative, and thoughtful. Above all, this feels like a practice where my vet and I genuinely share the same goal: the long-term welfare of my animal.

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  Maria

  Google · 20 January 2026

  Our 16-year-old dog Alfie was a long-term patient at this practice with multiple conditions including chronic kidney disease. He passed away on 1 January 2026, and while I accept he was elderly with complex health issues, I have some concerns about aspects of his care that I believe other pet owners should be aware of. Alfie was on a renal diet for six months and simultaneously prescribed Metacam, an NSAID with known kidney risks. When pre-surgical bloodwork in November 2025 showed his kidney values had risen to nearly 2.5 times normal, we were not informed of this deterioration. No follow-up monitoring was arranged, no treatment escalation was discussed, and no reassessment of the Metacam prescription occurred. When he became unwell in early December, we specifically suggested bloodwork. This was declined on the basis that bloods had been taken three weeks earlier;—the very bloods showing the concerning results. Four days later, he presented in catastrophic kidney failure. The intensive care he received during his December hospitalisation was attentive, and individual staff members were caring. However, there were inconsistencies in communication and approach about his medical history during this critical period. A word to other pet owners: If your animal has a chronic condition such as kidney disease, particularly if they are also on medications that can affect the kidneys or liver, please be proactive in requesting regular monitoring bloodwork and ask to be informed of any changes in results. Do not assume that no news means stable condition. We wish we had pushed harder on 12 December; it might have made a difference.

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