Old Hall Vets

Can't wish for a better team to look after your furry babies! Nothing is too much trouble, expert vets with compassion, lovely vet nurses to deal with smaller stuff and keep you company in waiting.

Since switching to Old Hall Vets, the level of care and compassion we’ve experienced has been on a completely different level compared to Medivet and other large chain practices. Dr. Helen and every other vet who has treated our dog have been truly outstanding. All of them are incredibly experienced with years of veterinary practice and surgery. What really stands out is their approach. They always prioritise the least invasive option first, focusing on medication and careful monitoring rather than rushing into major procedures. But when surgery is necessary, you can trust that your pet will be handled with the utmost care and attention. They genuinely listen, take their time, and give your pet their full focus. You never feel rushed or dismissed, which makes such a difference when you’re worried about your animal. On top of that, their pricing feels fair and transparent, which sadly isn’t always the case with many veterinary practices. Overall, you can tell they truly care, and that’s something you don’t take for granted.

Genuinely, the only vets my dog has been too where we isn't overcome with anxiety. A pleasant experience for him and the staff GENUINELY care. Also, Old Hall Vets is independent!

Fabulous practice. Very friendly. Very professional. Extremely knowlegeable. The staff put both my boys as ease & they just love them all. Lots of licks, tail wags and cuddles every visit Cannot recommend highly enough

Caring, friendly, approachable, polite team of people. Nothing is too much trouble when it comes to looking after your pets. They have been amazing with my cats, dog and guinea pigs. When you walk through the door it is such a friendly and welcoming place to be. I highly recommend this practice to anyone wanting the best care for their pets.

We were staying near Appleby recently when my sister’s little dog needed some intervention that was quite straight forward, but required doing as soon as possible. We rang Old Hall, and regardless of not being registered there she was seen within a couple of hours. The care couldn’t have been better and all concerns were removed. Thank you for the excellent care.

I never imagined writing a positive review about one of the worst days of my life, but here it is. Our beloved Minnie, a beautiful 16-year-old Labrador, had to be put to sleep on Saturday. That morning, we noticed something was wrong and took her to Old Hall Vets. Sadly, our worst fears were confirmed—she had a tumour. Helen, who kindly stayed behind after her morning surgery to help us, was truly incredible. She reassured us that Minnie wasn’t in any pain or discomfort and compassionately explained the prognosis and the process of euthanasia. Helen took such care to sedate Minnie first, ensuring she remained calm and peaceful. Throughout the entire process, Helen and the team treated Minnie—and us—with such kindness, professionalism, and love. They gave us all the time we needed to say goodbye and supported us through what was an incredibly difficult experience. While it was a heartbreaking day, we are so grateful that Minnie’s passing was handled with dignity and care. From recognizing her illness to helping her peacefully pass, everything was done smoothly and with such compassion. Thank you to Helen and all the team at Old Hall Vets. John and Diane