Vets for Pets - Clifton

Had a minor emergency on christmas eve of all times.. my dog manged to cut his eyeball and give himself and ulcer (still don't know how it happened). Charlie was amazing through out it all. She was very informative with everything to help us deal with the care. If anyone knows eye drops to a dog 3-4 times a day every day for 4 months is HARD. She recomened different medicine types that suited us best with price wise, how to use the eye drops and alternative ways to make it easier for us. She helped me get my insurance sorted out and made me feel way less stressed about the cost. She was very gentle with Jake (with him being very stunborn) she managed to keep him comfy and relaxed. Now he's happy and healthy 😊

Clifton Vets for Pets is the only place I trust for my cat and dog. They're always so professional and we can tell they care about our animals just as much as we do as the amount of fuss they get from everyone at the practice makes them feel so at home! Everything is explained clearly, so we can make an informed decision about any treatment. I wouldn't take our animals anywhere else.

A very friendly and professional vets, they've taken great care of my timmy when he's needed health care and cannot praise there staff enough so happy that clifton has such a great vets for my doggo 😊

My little spot is a sneak thief and loves drive by snacking and getting everything in her mouth. Yesterday she got into a pack of malt loaf and got really sick and we were so scared. The clifton vets for pets team were there waiting at the doors when we arrived and took her to the back. I was terrified of losing my baby and they could not have made me feel any better, they were amazing. Thr vets out back helping her get the bad stuff out, the receptionists up front keeping me calm and talking me through everything. They made me feel safe in their care. They saved my Perdi and shes home with us now and they saw her again today and she loves them so much, she loves her snuggles and kisses with them, even after throwing up so much the whole practice smelt like toffee. I trust these guys completely, and could not recommend a better group of people to leave your fur babies safety in the hands of. All the love from Perdita and the Irvines 🥰🥰

This is the best vet practice we've ever used, and we've tried a few. Customer, service is second to none. The reception staff are patient, understanding and sooooo knowledgeable they go above and beyond. The vets and nurses are so supportive, honest and good at their job, they explain issues and diagnoses in 'layman's' terms rather than trying to blind you with complicated science. I love this team, they each know my pets names and treat them as their own. I'm confident in everything they do and the decisions they make. Well done Clifton Vets For Pets, We Love You!!! The Blackwells (Buster and Rupert 🐾🐾)

Hello — if you’re reading this, you’re either checking if you’ve been ripped off or considering joining. This is entirely my experience and not personal — just how things unfolded. If you join the healthcare plan, flea/worm treatments never seem aligned. They’re happy for you to come back 2–3 times a month instead of syncing all pets together. When my tiny Pomchi, Stein, was spayed, I wasn’t told it would be an open spay (I now know keyhole costs extra). She was in serious discomfort for 10 days and the wound was huge for her size — proportionally like a human losing an arm. I challenged it at the time. I simply believe I should’ve been informed beforehand. It felt like a lack of basic due diligence — lots of small things adding up. Now the real issue. Two weeks ago I took my 2-year-old Chihuahua, Chinleena (tiny but believes he’s Usain Bolt and rests his chin on everything), in for what looked like skin between his toe beans. The owner instead diagnosed grade 4 patella luxation and then popped his kneecap in and out in front of me to “show” me. He was screaming and shaking in agony. She almost pretended like it just happened when she was examining him but He had never had knee issues before — since that appointment he’s been limping and it’s dislocated twice. We left in tears having been told he had grade 4 needed a £3,800 surgery plus an £800 X-ray. We got a second opinion: £300 X-ray, mild arthritis (“Bambi legs”), possibly grade 2 later down line ( the worst stage) maybe surgery one day at around half the quoted cost — and not urgent. Goes to show how getting a second opinion really matters: They also specifically highlighted said they would never pop a dog’s knee in and out while awake; it’s normally assessed under GA. I cannot understand why my dog’s knee was manipulated like that without regard for pain. In my opinion, the appointment was highly improper. I’d strongly advise steering clear of the owner. Charlie is lovely though — kind and clearly cares. And if you think I’m exaggerating, just picture Chinleena plotting revenge, tiny legs pumping like Usain Bolt, chin propped dramatically, drafting a petition for better vet ethics. Kind regards, A very pissed-off dog mum