Always amazing care with cross green vets. Every staff member is wonderful and special shout out to Evie who is always so kind and gentle with both our pets and the farm animals.
Cross Green Veterinary Centre
About Cross Green Veterinary Centre
Cross Green Veterinary Centre is in Otley, Leeds, West Yorkshire. The practice treats birds, cats, cattle, dogs, equines, goats, pigs, sheep and small mammals.
The practice sees both pet animals and farm animals, including horses and other equines.
Animals we care for
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Birds
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Cats
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Cattle
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Dogs
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Equines
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Goats
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Pigs
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Sheep
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Small Mammals
Address
More contact details
- Main · crossgreenvets@gmail.com
Client feedback
Reviews of Cross Green Veterinary Centre
Overall rating
Based on 6 reviews
Rating breakdown
- 5
- 83%
- 4
- 0%
- 3
- 0%
- 2
- 0%
- 1
- 17%
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Google review
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Google review
Cannot thank Cross Green enough for providing outstanding care to my Cocker Spaniel after he broke his leg on Xmas morning. Evie got him sorted for the journey to orthopaedic hospital so he was comfortable and not doing further damage. Natalie and Liz have also been kind and helpful. What a team. Thank you.
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Google review
Always first class service and care given with kindness and compassion. A big thank you to Kate for looking after our dog Arthur who was very poorly last week. He is now back with his brother and thriving. Wouldn’t take my dogs anywhere else. Brilliant vets, nurses and staff at this local practice who genuinely care about your beloved pets. Thank you
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Google review
Any pets we've taken here have had an excellent experience and prompt and effective care. As far as we know, they're an independent outfit and not part of some large conglomerate, which may also account for their reasonable pricing. The only thing to watch is the parking in their yard, which can be tight and awkward, but you can usually park further away if it's a problem.
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Google review
Dear Cross Green Vets Thank you for your letter dated 29th July, the contents, though quite curt, are duly noted. Please accept my apologies for the late reply but I have only recently received it having just returned to my house 2 weeks later, having been at the hospital. Yes, the appointment you made me late for was that important. I was attempting to sort out my elderly labrador by visiting you before I took care of my own needs, that's because that's the sort of person I am, others first. As I'm sure you could imagine I have been under quite a bit of stress recently, trying to get things done while I'm still able. Since you have took it upon yourself to end our 20 year working relationship (I must have been such a terrible customer for our working relationship to last that long) I would like extend some thanks. So I'll say thank you to your receptionist who shrugged her shoulders and laughed at me saying "Its just the way it is sometimes" when I pointed out that the lack of professionalism at the vets had made me late for my important appointment. In fairness when I protested about this to her she didn't over react, probably because it was a justified comment which she graciously accepted. Id also like to thank the very odd woman who was standing next to me while I was having this conversation who took it upon herself to very rudely intervene, screeching loudly and escalating what was until then a simple customer complaint. Id like to further extend my thanks to her for triggering my PTSD through her outrageous actions which is the reason I left before lodging a more formal complaint. PTSD is common in those who have served their country and experienced horrific things in defence of people like this woman. I do not expect her or you to understand and sadly in all honesty I am used to people dismissing the scars I will carry on your behalf until I die, so don't feel bad, you're one of many. Having people using my disabilities against me and bullying the vulnerable is common in those I made the sacrifices for, there is little respect nowadays. Id also like to extend my heartfelt thanks you too, thank you for making your decision without even asking me for my version of events. I suppose that was an easy decision for you though, after all I am Male, and as such in any disagreement with a woman I would clearly be in the wrong wouldn't I? Despite at no time using any bad language or acting aggressively I'm still a "toxic Male" aren't I? Finally, id like to thank you for abandoning my 15 year old labrador Molly at the end of her life, it truly demonstrates your commitment to care for animals. I'm sure that you will soon respond with a corporate reply, to try to mitigate your actions, you know the type of thing, a fabricated character assassination or some made up story you hope people will believe. Like I've already said, given what I have going on in my life right now it will fall on deaf ears so go ahead and peddle some lies.
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Google review
I couldn't ask for a better , more thorough vet than Emily Legate. The surgery is amazing and the staff are highly knowledgeable and very reasonably priced which is an added bonus but ultimately I use this veterinary surgery because I had a years worth of unsolved issues with my prescious boys ear, in one visit we had swabs taken then discovered he had a deformed ear canal in the offending ear , then he was booked in swiftly for an ear flush under anesthetic, Emily filmed the ear canal and debris in it ,for me to better understand the situation with his ear. I can't praise these guys enough and they have my recommendation to any one who wants caring, thorough up to date and highly trained veterinary care . It's a big thumbs up from me and Roman dog. I wish I could put 10 stars !!
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