Dunelm Veterinary Group

Couldn’t recommend more highly, the staff were so kind and gentle with Finny my dog who went in with one wobbly tooth and ended up needing additional teeth removing. They were professional, provided a quote and explained in detail what was wrong, why, what the options were and how to minimise in future. They even washed his blanket after surgery! Reception staff were also cracking jokes and making it a lovely environment for everyone instead of a stale room during usually quite stressful or upsetting situations with unwell pets. Fantastic team, thank you.

Great vets. Independent family run business ( a rarity these days!). Very reasonable prices and great pragmatic care. They have been excellent in providing emergency care for our dog as well as his routine appointments.

Having been registered with two other veterinary practices in Durham and felt completely ripped off by their medication prices prompting me to seek alternative veterinary treatment for my pet dog. I have been registered with Dunelm Veterinary Practice for over a year now and have found all staff to be highly professional and caring. I feel their charges are very reasonable and certainly don’t feel ripped off after treatment. A brilliant practice which I highly recommend.

I really couldn't recommend Dunelm Veterinary Group highly enough. Every single one of the staff is unfailingly empathetic, kind and good humoured, and they all go out of their way to make both the animal and the human comfortable. The care for the animals is truly second to none. We've had an incredibly difficult few months, in which all three of our cats have been ill with various conditions; a short severe illness which ended in euthanasia, a chronic disease to manage, and a rare, aggressive cancer which has needed a limb amputation. It is without exaggeration that I say we've been in the vets almost every week since October, and in all of that time we've never been rushed, always had our concerns listened to and have felt our pets (and ourselves!) so cared for. Particularly with Cricket, who was euthanised, and Gylfi's amputation, the level of kindness which has been offered to us is above and beyond expectations, and we can't thank the team enough. Special thanks in particular to Fran, Jack, Jordan, Demi and Freya, but honestly everyone at the practice is a star! I'll never take a pet anywhere else.

Dunelm Vets are the best vets in Durham. Our beagle Harley had a very difficult 9 years related to illness and Dunelm took the best care of not only Harley but of us as his mum and dad. We sadly lost him on 27.11.2025, the love they showed to Harley meant so much to us and the care and patience shown to us while we had to accept the most difficult news was just something my husband and I needed to get us through this very difficult time. Thank you Dunelm, Harley was grateful for all the love you showed as are we xx

This practical is the best I can't recommend them enough the way they look after and treat my animals they are one in a million thanks so much again to the girls who looked after my little man felix on Monday night they are amazing a credit to the practice ♥️