Eastcott Vets - Bath Road

Awful vets. Emma Hobbe the vet letting an animal leave in pain due to an infection without antibiotics. Went and got a 2nd opinion at a different vets and they instantly gave antibiotics. Also Eastcott vets dont write down on file what they tell you and in fact put something completely different to what they tell you. I was told to come back in 3 to 4 weeks but the notes said on system 48 hours? I was lucky that I called up because I knew my cat wasnt right and needed antibiotics. This place is awful avoid at all costs. They're just in it for the money completely. AVOID AVOID AVOID.

Very friendly and professional practice. Felt my little dog was in safe hands and they genuinely cared. Recommend ☺️

I made a huge error joining this vet. I thought they would act with care and consideration towards my pet, but it turns out that I was entirely wrong. They don’t care. They simply do not care about the health of my animal. It seems that I’m not the only one, reading through the reviews on TrustPilot. Every time I speak to them about my dog, I have to explain every single part of his medical history three or four times in order to get the treatment he requires. His medical history spans nine years - more than half of which has been at this vet surgery. I am frequently asked questions the answers to which are in the notes. Zero preparation, zero care, zero continuity or consistency of care - and when I asked for a meeting with the Hospital Director to voice my concerns, I was told they are on ‘extended leave’ and it’s not possible. It has been suggested to me by both veterinary staff and admin staff that if I don’t like the way they work, that I should find another vet. That’s exactly what I’m doing today. I am having to take my ten year old dog to a new vet because his treatment is not important here. I urge you and implore you, please take your pet’s health and your business elsewhere. In no way has Eastcott Vets shown the required care or compassion towards my dog that they should.

My 23 year old cat had a dreadful mouth abscess. I was upset and nearly fainted as I held her while the vet cleansed the wound. Both of us were dealt with kindly and I was given water and a hug! Cat is now recovering. It is a wonderful vets

Vets are always very expensive so can't give 5 stars... Today Charlotte was 100%. She's great with our dogs, explaining meds, treatments and offering helpful advice. Thank Charlotte, much appreciated. Highly recommended

This Boxing Day one of our gorgeous labs has a severe seizure. We took him to Eastcott vets who looked after him. He’s not out of the woods yet, but we’d like to thank Eastcott for being so kind and supportive to Rio and us.

They go above and beyond for my pets . Only ones locally offered life saving operation for my cat with a rare condition