Elham Valley Referrals

Reviews of Elham Valley Referrals

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  Christie Gattiker

  Google · 2 March 2026

  Absolutely incredible experience with the team! A special thanks to Miguel who spent so much time looking into my dogs eye issues. You can tell the specialists here really care about the animals and are not in a rush at all! Really worth the money to keep my elderly dog comfortable, thank you all.

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  Tayla Szoldrowski

  Google · 5 February 2026

  I contacted EVR seeking a specialist review for my young dog’s eye, with the aim of ensuring his comfort and welfare. Unfortunately, my experience with the referral process was very distressing. During phone conversations with staff, I felt repeatedly interrupted and talked over while trying to explain my dog’s history and my concerns about repeating stressful tests he has already undergone multiple times with normal results. The interaction left me extremely upset. I later raised these concerns formally. The written response I received focused on reframing the issue as a difference in my perception rather than acknowledging the impact of the conduct itself. This was particularly disheartening, as it left me feeling further dismissed rather than reassured. While I understand that specialist clinics follow set protocols, respectful, two-way communication is just as important as clinical expertise. Ultimately, we chose not to pursue a referral here and are seeking alternative specialist support.

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  LYNN

  Google · 19 March 2025

  Thank you to all the team at Elham Valley Referrals. Rebecca operated on our dog Marley as he needed cataract surgery and Rebecca and her staff really looked after him. Two weeks on Marley is coping well and enjoying Rebecca's gift of sight and would 100% recommend.

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  Eleanor Read

  Google · 29 October 2024

  The staff and their specialist expertise, attention to detail, care and consideration was wonderful, and at a time of great worry for us with our extremely timid and partly feral little cat, Bushka. We’d like to thank all of the staff, especially Bartek, Rebecca, Sonia and Becky who treated us and little Bushka so brilliantly. Her eye treatment for sequestra and corneal ulcer was in June this year. Her recovery was just as Barkek had hoped it would be and very soon after the stitches were removed you’d never know she’d had any eye problem or cone-related ordeal! She’s a happy princess again 😇😁. It’s incredibly reassuring to know there are such kind people with such skill, knowledge, aptitude and immaculate dexterity so near at hand. Thank you all so very much, from Elly, Gareth and Bushka.

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  Toni Sage

  Google · 9 May 2023

  My cat was referred to Elham with a suspected perforated cornea. He had an in-depth consultation and was admitted immediately for surgery, having a graft put onto his cornea and his 3rd eyelid closed. Unfortunately that evening his other eye developed the same issue, meaning he had to be seen as an emergency the next day. The second eye was not as severe as the first but he had to have his 3rd eyelid closed on that eye as well. This cat has other health issues including autoimmune disease with steroid treatment which can impact healing but within 2months we have gone from completely closed eyes, which I thought he may lose, to having full vision with very little sign that there was anything wrong, apart from regular eye drops. Now we just have to keep our fingers crossed it doesn’t reoccur… If it wasn’t for Elham, he probably would have ended up losing both eyes. The treatment is expensive, but as it is very much specialist treatment that is to be expected. I’ve always bee. Charged exactly what was quoted and they processed my insurance form after the 2nd check up once we knew he was recovering. Photos show initial eye issue, 2nd eye issue with one closed eye, both eyes closed and now, in recovery.

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