Park Veterinary Centre

We’ve had such a wonderful experience with Rachael, our veterinary nurse, and I honestly couldn’t recommend her highly enough. We visit with our senior cat, who has quite a history of being very fiery and feisty in his younger years, but has now grown into a more timid old boy who can get quite anxious during visits. From the very first appointment, Rachael has been incredibly understanding of his temperament and has taken the time to approach him in a calm, patient and gentle way that immediately puts him more at ease. We’ve now seen her twice for general check-ups and advice on how best to support him in his older years, particularly around dental care, ear health and managing joint stiffness and discomfort. On both occasions, she has been exceptionally attentive and thorough, taking the time to explain everything clearly and giving us really practical, thoughtful advice that we can actually use day to day at home. What really stands out is the way she doesn’t just focus on the clinical side of things, but also the emotional experience for both pet and owner. She makes us feel listened to and supported, and more importantly, she helps our old boy feel far calmer and more secure during what would normally be a stressful experience for him. It’s clear she genuinely cares about the animals she works with, and that kindness shines through in everything she does. We always leave feeling reassured, better informed, and grateful that he’s in such good hands. Rachael has made such a positive difference to our visits, and we’re very thankful for her ongoing care and support.

The ladies at park vets have always been amazing with my extremely anxious westie! Nala suffers from skin issues which can be extremely expensive but they are always trying to help me find the most cost effective solution. The ladies at reception are always very welcoming and extremely accommodating finding me a late appointment when it’s a little quieter for my girl - which helps massively with her anxiety! Thank you to the whole team!

My young cat is currently a regular for an on going condition and all staff always so friendly towards me and so good with my cat. They are always easy to reach out to if I have any questions via e-mail which makes me feel very at ease if I have any worries in between appointments.

Fantastic practise, staff are lovely. Fixed my boy after a fox bite, can not fault or complain at all.

The practice looked after my Archie so well when he had a very rare brain tumour. Unfortunately, I had no option but to put Archie to sleep. We had a special waiting area given to us so we got some time with him alone. They made him as comfortable as possible and he went with dignity and in peace. It was the kindest thing to do. Losing my dog was - and still is - beyond devastating. Everyone was so good to us and I will be forever grateful. I've attached some photos of Archie in happier times. Thank you to the team at Park Vets who looked after him from his arrival in our lives to the very end. Thank you to the team for being so supportive on what was one of the most terrible and wrenching days in our lives as a family.

We’ve been bringing our elderly kitties here for a few years and have been nothing but pleased. The staff and veterinarians have been lovely, and they’ve seen us through some very scary challenges. With 9(?), 19, and 20+ year-old cats you can imagine we come in likely more often than most. My only concern is that despite having a small divider in the waiting room for dogs and cats, people often don’t notice the signs and so there may not be a dedicated space for a sick or stressed kitty to be shielded from barking dogs.

I would highly recommend this amazing practice. The whole team from phone call to leaving were lovely. Thank you for your kindness and care. It was very much appreciated.

Our dog had torn ligaments in both legs and we were told that if we did not operate on both legs at separate times, it wouldn’t be fair to keep her alive. When I questioned how she would recover from an operation with one repaired cruciate ligament and another damaged, we were then told perhaps the vet would do both at the same time?? we never bothered to find out how she would recover from having two operations at the same time, because we were also told there was “no guarantee it would work” We found alternative treatment from another vet, and as we speak, I am walking our dog with no problem. obviously, you have to make your own mind up, but I would never go here again, I will never know whether or not the vet truly believed the treatment she was offering was the best course of action, or was emotional blackmail. However, I do know had we taken her advice our dog would’ve been put down. At the age of 4 1/2..

Took my cockatiel in for eye infection- was told the consult would be £80 ish over the phone. I was in with vet for 5 minutes then she left to attend another pet left us waiting about 10 mins - I was charged £125 which included eye drops that I was told are human drops and when I looked were not expensive online. I was told I needed to come back for follow up. I asked if follow up is included in cost and told no every visit is charged. On the second visit I was in with vet for literally 1 min - even the receptionist said wow that was quick! They charged me £95! The vet also said I needed one more visit and that it would be the last visit - feels like to squeeze another £95 if you know by then all should be fine and it’s last visit! I have cats and a bunny and none of my previous vets charge for follow up for the same issue. This is outrageous and feels like it’s all about money not care. My last avian vet only charged £60 and he did full check up - sadly he retired hence I had to come here. Absolutely not ok how they conduct the practice. I shall be looking for another more scrupulous vet practice.