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PDSA Pet Hospital - Dundee

4.0 (5 reviews)
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Closed
211 Hawkhill Dundee DD1 5LA

About PDSA Pet Hospital - Dundee

PDSA Pet Hospital Dundee is a charity that helps pets in need by providing free and low cost veterinary treatments and medications for eligible pet owners.

To qualify for PDSA support you must be in receipt of benefits and live in the postcode catchment area of a PDSA Pet Hospital or Pet Care Scheme practice

Pet Hospitals provide free and low cost veterinary treatments and medications for eligible pet owners.

Pet Care Scheme practices offer eligible pet owners access to low-cost treatments.

PDSA Pet Hospitals

Free Service

To qualify for free treatments and medications, you must live within the postcode catchment area of one of our Pet Hospitals and be receiving at least one of the following benefits:

  • Housing benefit (means tested)
  • Council tax support (means tested)
  • Universal credit with housing element The Free Service is only available for one pet per household. Any additional pets can be registered for the Low Cost Service.

Low Cost Service

To qualify for low cost treatments and medications, you must live within the postcode catchment area of one of our Pet Hospitals and be receiving at least one of the following benefits:

  • Child tax and working tax credits
  • Universal credit without housing element
  • Pension credit
  • Income support
  • Job seekers allowance
  • ESA – (Income Based Only) Employment Support Allowance
  • Personal Independence Payment (PIP) / Adult Disability Payment (ADP)
  • State retired pensioners who are householders living in council tax bands a – d The low cost prices are typically 20% to 30% lower than private veterinary practices. This can vary, depending on the treatment. There is no limit to the number of pets you can register for the Low Cost Service.

Pet Care Scheme

If you do not live near one of our Pet Hospitals, but you are receiving benefits, you may be eligible for our Pet Care scheme.

The Pet Care scheme is run with partner veterinary practices, allowing you to pay a small monthly amount to get access to low-cost treatments for cats and dogs, along with other help to keep your pet healthy.

To qualify for Pet Care Scheme you must live within the postcode catchment area of a participating practice and be receiving at least one of the following benefits:

  • Housing Benefit
  • Means-tested support with Council Tax
  • Universal Credit with Housing Element
  • Rate Relief (Northern Ireland only)

To find out more contact your local PDSA branch.

Part of PDSA

Animals we care for

  • Cats
  • Dogs
  • Small Mammals

Facilities

  • Client car park
  • Disabled public access
  • Open at weekends

Opening hours

Monday
  • 9am – 6pm
Tuesday
  • 9am – 6pm
Wednesday
  • 9am – 6pm
Thursday
  • 9am – 6pm
Friday
  • 9am – 6pm
Saturday
  • 9am – 12pm
Sunday
Closed

Reviews of PDSA Pet Hospital - Dundee

4.0 out of 5

Based on 5 reviews

5
60%
4
0%
3
20%
2
20%
1
0%
  • Kara Thorndike profile photo

    Kara Thorndike

    Google 26 February 2026

    I have been treated shabbily by most of whom I’ve come into contact with at this PDSA hospital. When asking clarifying questions I get exasperation. When trying to think through what the options are, I get belittled and passive aggressive manipulation. When I misunderstand something, the condescension and passive aggressive guilt is laid on heavy and thick. When expressing frustration at mixed messaging, conflicting answers and unclear statements, I get called rude and a liar, threatened, and told I had no right to “criticize”. When I call these things into question, I get frowned at and avoidance or outright hostility. Never mind being constantly talked over and interrupted while trying to explain, clarify, ask questions, or just think through what they are saying. Their people skills are seriously questionable. Which negates any care they may give. Which itself is questionable when you get conflicting answers and unwillingness to actually move on a pet’s condition. They tend to jump to the least effort option regardless if it the right one. Trying to take care of my cat, and they made it harder. They may be a charity, and they are insistent at reminding you as such, but there’s a no charity in the way that they have interacted with me. Nothing but a horrible experience.

  • Damin Milkar profile photo

    Damin Milkar

    Google 17 May 2025

    This place is so hard to get in touch with I understand you want to keep lines clear for emergencies but you should have a separate line for non emergencies not everyone can or wants to do online I have 7 week old pup said use would phone back I missed the call I thought you would have tried again he needs his needles I can’t carry him all the time I need to go out he’s getting g heavy everything service wise just sucks since Covid cis before the service use to be amazing

  • Paul Ogilvie profile photo

    Paul Ogilvie

    Google 10 March 2025

    To Vet Mairi Nicolson and all the team at DUNDEE PDSA, Many many thanks for everything You have done for our 15 year old Shihtzu Suzy who We had to let go today. Because of You all Suzy and Our Family enjoyed an extra 3 years together. Heart hurt today but Mairi was caring and patient and kind. Defo a doggo lover. 🙂 Once again Our heartfelt Thanks to You All.. 11/10. 💚💙

  • Thomas Family profile photo

    Thomas Family

    Google 9 December 2023

    Can't thank the vet team enough. I found something wrong with my cat, and they acted so quick to resolve the problem, sadly my cat had to have surgery but the team done the best thing for her ❤️ She has been quite the thing since being home and seems to be more of herself. Again thank you all 🙏 xx

  • Helen Green (Nannabear) profile photo

    Helen Green (Nannabear)

    Google 23 June 2022

    Friendly staff. The vet was really nice even though our dog refused to let her examine him. She watched his movements as he objected and was at least 95% sure he hadn't broken anything. She prescribed anti inflammation and pain killer medicine and advice on how to care for him in the meantime. He is now on day 4 of 10 and is already greatly improved. He wouldn't be this good if he'd broken anything so I'm glad I trusted her judgement.

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Common questions about PDSA Pet Hospital - Dundee.

What pet owners typically ask before they call.

Where is PDSA Pet Hospital - Dundee?
PDSA Pet Hospital - Dundee is a veterinary practice in Dundee, City of Dundee. The full address, phone number and opening hours are listed on this page.
Which animals does PDSA Pet Hospital - Dundee list care for?
PDSA Pet Hospital - Dundee lists care for Cats, Dogs and Small Mammals. Call the practice to confirm current clinician availability for your pet.
How do I book an appointment with PDSA Pet Hospital - Dundee?
Call the practice directly using the phone number on this page. Online booking through Vet Verified appears here when the practice switches it on.
Is PDSA Pet Hospital - Dundee listed on the RCVS register?
Every practice on Vet Verified is cross-checked against the Royal College of Veterinary Surgeons' public register. Verified practices carry the verification mark beside their name.
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PDSA Pet Hospital - Dundee hasn't switched on online booking through Vet Verified yet. The quickest way to book is to call them directly.

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PDSA Pet Hospital - Dundee hasn't switched on repeat prescription requests through Vet Verified yet. Call the practice to request your repeat in the usual way.

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