PDSA Pet Hospital - Glasgow (Shamrock Street)

Our dog needed help after having a collision accident. The staff at Shamrock Street were absolutely amazing. Thank you 🙏🏻

Excellent. Emma really helped us. Our wee Pug Leia was suffering a lot back legs going blind in her right eye then this morning her wee front leg went & she couldn't stand. We loved her so much & didn't want her to suffer. We'll miss her so much.

I had to get my dog put down here on Friday, and the vet that did it was very supporting, made sure we had enough time to say goodbye and was extremely kind and patient. She let us know everything she was doing and talked us through it. She brought out some towels and blankets for Lacey and explained how things would go once she had gotten the anaesthetic. At the end, she offered for some of the nurses to get us paw prints in a small card to take home with us. Not a pleasant experience but as pleasant as they could have made it.

Had to use a few times. And emergency also. As the emergency was out of hours I was directed to the animal hospital. They had called ahead to say I was coming over. The receptionist was good at her job and the vets where 10/10. I came back in the morning to collect my dog all better again

Brilliant staff. Wait times can be long but with providing free and low cost care this can be expected. The staff are amazing patient and compassionate when dealing with euthanasia. I worried about having my pet put down and you made the whole process peaceful and gentle. The process of cremation was explained and everything made very easy especially at the worst time. I’m really grateful you gave my pet a really peaceful passing. I received my ashes by the end of the week and they were in a beautiful engraved urn and delivered by a really lovely and thoughtful courier. The vet was brilliant and the telephone staff very patient and kind. I hope people donate as much as they can to help this place and what they do. Thank you.

Had to have my 20 yr old cat put down and they handled it brilliantly my pet was very relaxed and it was very peaceful. The vet was very compassionate and the process of receiving my cats ashes and the process was made very easy and she was back with me before the end of the week. I’m really grateful for this as it was something I was very fearful of. You guys were amazing even the telephone staff thank you. 🫡

The staff and veterinary professionals provided exceptional care and assistance. My kitten's initial vaccinations were administered with great attention, and the experience was positive. Street parking is readily available.

Vet was amazing , staff do there best , Gave 2 stars less , due to owners n dogs having dog in the cat area on 2 separate occasions. And staff not saying to keep them in dog area , out cats and other cats became distressed. Also when one time went to a already booked and paid in full in advance appointment for my 2 pets to be fixed i was not told on the day i went with both pets went through check in at reception briefly mentions to me can possibly be cancelled! sat down got called in to see vet to be told its been cancelled due to staff shortage. Which is fine , these things happen but i think if i was told in the morning it woyld have been less stressful for me the pets and my childern , to not be told and expected to wait in waiting area for the vet to tell me just didnt make sense.

Dump of a place was told because my dog hasn't visited in the last 3 years it would need to be re registered and they aren't taking on any more pets. They let the nurse check her foot she said there may be a foreign object stuck in the foot but she can't do anything and I can't see a vet I was sent away.