Alpha Veterinary Centre

They never answer the phone, you can wait in reception and they can see you waiting and don't even have the curtesy to say " will be with you in a minute", just completely ignored. It appears the receptionist doubles up on vet assistant. As a practice it is a joke !

I’ve been using Alpha Vets in Layton for many years, and I couldn’t be happier with the care they provide. Sally the vet is always professional, kind, and incredibly knowledgeable, and Sara the nurse is equally fantastic — supportive, gentle, and truly dedicated. They both go above and beyond every time for all our dogs. Highly recommended!

Great vets to take your pets to careing very good very great staff and vets

Lovely Vets practice, have used for years and staff always caring and attentive. I have an XL bully and wasn't sure anyone would accept her as a patient, but they didn't hesitate and she has been treated amazingly. She loves going to see the ladies in the vets. We also had to have our 15 year old Jack Russell put to sleep on Christmas eve and the Vets showed us a lot of empathy and kindness. Thank you Alpha Vets

Would give zero if I could. As a loyal customer since 2010 I am incredibly disappointed in the recent service provided by this practice. When I first joined they were efficient, kind and honest. I was incredibly happy. However, since lockdown their performance has deteriorated dramatically to the point I do not recognise the current practice as being the same as the former. It is quite simply impossible to get hold of them. I have not been able to establish contact or receive a response from them in over a year. Even replying to texts they send me is met with radio silence. My dog is now 2 months past due on his vaccinations which I have paid for through their pet plan. At his last appointment we couldn’t even get anyone to answer the door for ages. At this point they are in complete dereliction of their duty of care to my pet. Fortunately, he has not suffered any ill health over the past 2 years. However, as he is getting older I have had to move to an alternative vet in the area.