Animal Trust - Manchester (Ashton-under-Lyne)

Reviews of Animal Trust - Manchester (Ashton-under-Lyne)

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  Suzanne Hadfield

  Google · 3 March 2026

  AMAZING looked after my dog like was there own , now I have been to Bolton, Failsworth and Ashton and ive had the same service every time Vets were amazing if if my dog did excited wee on them 😀

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  Cathy Dobson

  Google · 1 March 2026

  I can't praise Animal Trust highly enough. Their care for my cat was wonderful. The vet spent time with me and gave me all the information I needed to make the right decision about treatment. Snowy is now doing well.

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  Debbie Newton

  Google · 25 February 2026

  We took one of our reactive dogs to this vet as he had started limping, they requested an X-ray which we agreed and he had to be sedated. We received a phone call stating it was devising news (bone cancer) and while he’s sedated they can take his leg (which may give him 3 extra months to live) or euthanise him. At this point that wasn’t an option for us as we needed time to digest this news and come to grips with saying goodbye. The vet was reluctant for us to take him home and was very rude in person stating we were not putting the dog first and he’s in excruciating pain and he can over ride our decision if he needs. our dog walked in and out of this practice with an intermittent limp. The vet provided us with pain relief for less than 2 weeks which were 3 separate medications. We have gone back and asked for more medication as he is doing well with still just a limp and is making memories with his family with preparations in place for his final days. A Second vet gave us 2 medications and refused the third as the first vet hadn’t wrote this in his notes. Then they told us the first vet wants another appointment in person which we were reluctant to do as I said earlier he is reactive and they want him muzzled with sends his anxiety through the roof and they already stated he now on palliative care. we agreed to a telephone / teams consultation with the receptionist which did not happen the vet refused contact with us, we went in personally to the branch and the receptionist was rude, we used the online chat they wouldn’t answer us it took 6 days for us to receive medication for a dog on palliative care with less than 3 months to live. He will go in his own home around his family when he is ready not when this vet wants the money for extra X-rays, amputation and euthanasia. Animal trust employees at Ashton under lyne need retraining in politeness, dignity and respect. And if needed I will name the vet and receptionist to avoid at all costs. Photos below taken after vets appointment

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  Maria Papaleo

  Google · 23 December 2025

  Wow! What can I say! Outstanding Team! From the second we walked in, to the moment we left 🙌🏻🙏🏻💖 Every member of staff was friendly, helpful, patient, professional, understanding and could not do enough to help our handsome little cat, Louis, and support us. Jamie, Laura, Liv, Ezra, Maria, Afra, Gloria and Ioanna, were amazing, and many more staff were on hand. They helped us with every question and concern, and gave care and advice. They went above and beyond for us. It's clear to see they are passionate about what they do. We cannot thank you enough. Eternally grateful 🙏🏻 🥲 🫶🏻🥰

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  Luna Gia

  Google · 9 December 2025

  I just want to say a huge thank you to Animal Trust for seeing my dog Buster so quickly, even though they already had other dogs waiting. They still made the time for us and I’m honestly so grateful. The whole team were amazing — kind, patient and reassuring. They put me at ease straight away and treated Buster with so much care. It makes such a difference when you feel listened to and supported, especially when you’re worried about your pet. Thank you again for going above and beyond for us. Buster is my world, and knowing he was in safe hands meant everything. 🐾💛

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