Animal Trust - Warrington

I visited the Warrington branch yesterday as I suspected some issues with my cat’s teeth. Scott was absolutely amazing. My cat was very nervous but he was compassionate and really gentle with her. It’s clear he’s an animal lover. He managed to fit my cat in that day for dental surgery and reassured me she would be fine. He answered all my questions (and I had a lot of questions!) and gave me an update once my cat had received her pre-op. Scott is a credit to the practice. Jack carried out the surgery and although I didn’t get to meet him, my cat seems to have coped really well, so he clearly did a great job. I have to say a huge thanks to the receptionists too. Megan and Magenta were very helpful. They gave me updates regularly and were super helpful. When I went to pick my cat up, I saw Andrea, who again answered all my questions. Every single person I met at the practice was fantastic. I would wholeheartedly recommend the Warrington branch. A huge thank you to the entire team, especially Scott! All your help and kind words were much appreciated!

Very cat-friendly and highly recommended. Today, I took my kitten for his first vaccination. The veterinarian was extremely gentle and caring, carefully lifting him out of the carrier and placing him on the scale. After administering the vaccine, the vet even took the time to gently massage the back of him neck, which I found very thoughtful and reassuring. The receptionist was also incredibly friendly and even helped by opening the door for us. The clinic is very new, spacious, and has plenty of parking available, which made the visit even more convenient. Overall, it was a wonderful experience, and I would highly recommend this clinic.

Excellent they knew what was wrong with my cats gum were other vets didn’t know & nice & helpful lovely receptionists friendly & didnt have to pay £56 pound for consultation that care more not out to rip u off

Professional ,friendly . Don’t feel as though you have been ripped off

Fantastic place Lovely staff all very friendly Couldn’t ask for a better vet for my baby doggy

Everybody (vet receptionists & vet) were lovely and welcoming. The reception area was very clean and well organised. I asked about bringing in a urine sample to be tested. I was given clear advice about the different tests and details of cost. On looking online, however, it states that samples must be tested or refrigerated within an hour. I wasn’t told this and wonder if any sample would be invalidated if I had, unknowingly, held on to it longer.

The jury is still out on this vets. The reception staff were amazing really welcoming and actually listening. However the vet we saw didn't really have people skills. She didn't engage in conversation and the whole thing was hard work. I know it comes down to how they treat the animals and that is the number one priority but the main relationship is with the owner. The fur babies just know it's a vet, the owner however has to trust the vet and build a relationship, thus first consultation unfortunately didn't do that. It's only one vet though so I'm hoping the rest are okay