Vets for Pets - Caerphilly

Reviews of Vets for Pets - Caerphilly

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  Richard Jones

  Google · 10 February 2026

  I wanted to share my recent experience so anyone considering using this practice or any other Vets4Pets location, can do so with dome awareness. I have recently changed Vets to another practice in Caerphilly and the customer service and interest in my dog's health is far superior than anything received here. My concerns had been ongoing for a while as appointments seemed to be quick and felt like being rushed out the door. My major concerns surrounds the care plans provided. I add a care plan for 7 years and never missed any payments. Only when leaving for another Vets was it pointed out that a vaccination had falled outside of the annual plan period. It was outside by 5 days and at no point did anyone point out it was outside of the period, even when I made the appointment well within the required date. When I then requested my dogs records be passed to another practice, all of a sudden I was met with an invoice. I then had to chase clarity over this over several months with no reply other than to say I still owed an outstanding invoice. The service has been very poor, and I will certainly never use this practice again, or any practice run by Vets4pets.

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  Krzysztof Dalecki

  Google · 23 January 2026

  Our cat was admitted for a oral surgery, vet Maciek took care of her, explained everything that was required and provided medication to support recovery, our cat was very well looked after by the staff during her stay. She recovered very quick. Highly recommend, Maciek is outstanding vet who cares for his patients.

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  Jason Cotterell

  Google · 7 November 2025

  Just went to get my dog toothpaste, flea and worming tablets, ( which they text me every month for ) no toothpaste, had flea treatment off the shelf £25. No worming tablets because my dog hasn’t seen the vet in a year so another charge of £50plus ( I can’t afford this ) so no worming tablets.. for a company who supposedly love animals what a rip off. I’m cancelling her registration.so one less piece of gold jewellery for the woman I spoke too…

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  Judith Keene

  Google · 17 October 2025

  The treatment over the last month of our family pet cat Daisy by vet Maciej has been 5 star. Nothing has been to much trouble and he has kept us informed of possible treatments and costs.The receptionist Debbie was also lovely and so kind to me when i was at the practice with Dausy being seen very quickly as an emergency.Although we very sadly lost Daisy to what was a thrombosis caused by the earlier trauma I cannot thank them enough. Maciej was so kind and thoughtful right up to the end. Caring and compassionate vet and staff for both pet owners and pets.

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  B G-F

  Google · 29 August 2025

  Brilliant vet, Majiec was really great with the spaniel we took here as a client. He looked at the best options for the pet and explained in detail everything we needed to know. The surgery was done and the spaniel really bounced back well. He healed really quickly and with the check ups Maciej was very thorough.

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