About PDSA Pet Hospital - Croydon
PDSA Pet Hospital Croydon is a charity that helps pets in need by providing free and low cost veterinary treatments and medications for eligible pet owners.
To qualify for PDSA support you must be in receipt of benefits and live in the postcode catchment area of a PDSA Pet Hospital or Pet Care Scheme practice
Pet Hospitals provide free and low cost veterinary treatments and medications for eligible pet owners.
Pet Care Scheme practices offer eligible pet owners access to low-cost treatments.
PDSA Pet Hospitals
Free Service
To qualify for free treatments and medications, you must live within the postcode catchment area of one of our Pet Hospitals and be receiving at least one of the following benefits:
- Housing benefit (means tested)
- Council tax support (means tested)
- Universal credit with housing element The Free Service is only available for one pet per household. Any additional pets can be registered for the Low Cost Service.
Low Cost Service
To qualify for low cost treatments and medications, you must live within the postcode catchment area of one of our Pet Hospitals and be receiving at least one of the following benefits:
- Child tax and working tax credits
- Universal credit without housing element
- Pension credit
- Income support
- Job seekers allowance
- ESA – (Income Based Only) Employment Support Allowance
- Personal Independence Payment (PIP) / Adult Disability Payment (ADP)
- State retired pensioners who are householders living in council tax bands a – d The low cost prices are typically 20% to 30% lower than private veterinary practices. This can vary, depending on the treatment. There is no limit to the number of pets you can register for the Low Cost Service.
Pet Care Scheme
If you do not live near one of our Pet Hospitals, but you are receiving benefits, you may be eligible for our Pet Care scheme.
The Pet Care scheme is run with partner veterinary practices, allowing you to pay a small monthly amount to get access to low-cost treatments for cats and dogs, along with other help to keep your pet healthy.
To qualify for Pet Care Scheme you must live within the postcode catchment area of a participating practice and be receiving at least one of the following benefits:
- Housing Benefit
- Means-tested support with Council Tax
- Universal Credit with Housing Element
- Rate Relief (Northern Ireland only)
To find out more contact your local PDSA branch.
Part of PDSA
Animals we care for
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Cats
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Dogs
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Small Mammals
Facilities
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Client car park
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Disabled public access
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Open at weekends
Opening hours
- Monday
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- 8:30am – 7pm
- Tuesday
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- 8:30am – 7pm
- Wednesday
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- 8:30am – 7pm
- Thursday
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- 8:30am – 7pm
- Friday
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- 8:30am – 7pm
- Saturday
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- 9am – 12pm
- Sunday
- Closed
Reviews of PDSA Pet Hospital - Croydon
Based on 5 reviews
- 5
- 40%
- 4
- 0%
- 3
- 0%
- 2
- 0%
- 1
- 60%
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Layla Zaidi
Google 9 February 2026
Cant get through to book a normal appointment on the phone and it instead forces you to go through the website and will then hang up on you. My dog is exhibiting symptoms of GDV/Bloat and the receptionist named Cheryl with NO vet training was trying to ask me have I fed him any chicken 😭 of course ive tried to feed him chicken you bat She then proceeded to give me an appointment thats nearly 24h away when we all know the symptoms he is exhibiting require immediate treatment I now have a poorly limp dog with me at home for ANOTHER day of not eating and showing symptoms of a blockage or bloat Beware if you call up to describe your animals symptoms, if its leg hasn't fallen off Cheryl is not giving you an emergency appointment Cheryl is guarding those emergency appointments like they are the last KFC chicken wings in a zombie apocalypse Please beware if its an emergency dont even ring the PDSA line just go straight to the location cos Cheryl tends to have a LOT LESS attitude in person rather than over the phone Dont let your animal get "Triaged" by a Receptionist who very clearly told me shes got no vet experience and shes only a receptionist This was coming from the woman whos best piece of vetinary advice was to see if my dog goes toilet and see if he eats boiled chicken. Be careful of this receptionist when getting help for your pet
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The Anvil
Google 6 January 2026
My cat Clementine was seen on two occasions for her infected eye. The fist visit she was not diagnosed properly; the second even worse. We were told to put her down because she has a tumor. We took her to another vet and they properly diagnosed her with an infecton, prescribed antibiotics, steroid cream and 2 weeks later she has fully recovered. We are deeply concerned about the level of treatment provided to us and our cat. This situation is extremely concerning and misdiagnosis was obvious. Perhaps we caught these vets on a bad week or they are under qualified but either way to tell us to put her down and she manages to pull through with the help of another vet can only indicate a very poor lack of judgement.
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Samantha Hennessy
Google 31 December 2025
I have nothing but praise, yesterday I had to have my cat, Cheeky, put to sleep. The staff were so compassionate and understanding in this heartbreaking time. They treated Cheeky with kindness even after she had passed. The staff are all friendly and very helpful. I would add that they were there to help Cheeky and were not money oriented. A great veterinary practice and I would highly recommend.
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Amira S
Google 26 November 2025
Urine on floors and my cats caught fleas after their first visit. Whoever responds to emails is very rude. They lack understanding and contradict themselves due to lack of organisation amongst themselves. Now my 2 kittens pay the price and are struggling. They barely respond as well.
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My Sanctuary D.Jacques-Gordon
Google 20 April 2025
We took in our kitten named Marni. Thanks to the dedicated team at PDSA and Croydon Vet, who worked tirelessly, Marni received the care he needed. They kept us informed throughout the process and took the necessary steps to save his life. One week later, he’s back to his adorable self! I should mention that until last week, we thought Marni was a girl! The team informed us otherwise, and we had a good laugh about it. I would like to extend a big thank you to everyone involved!
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Common questions about PDSA Pet Hospital - Croydon.
What pet owners typically ask before they call.
- Where is PDSA Pet Hospital - Croydon?
- PDSA Pet Hospital - Croydon is a veterinary practice in Croydon, Greater London. The full address, phone number and opening hours are listed on this page.
- Which animals does PDSA Pet Hospital - Croydon list care for?
- PDSA Pet Hospital - Croydon lists care for Cats, Dogs and Small Mammals. Call the practice to confirm current clinician availability for your pet.
- How do I book an appointment with PDSA Pet Hospital - Croydon?
- Call the practice directly using the phone number on this page. Online booking through Vet Verified appears here when the practice switches it on.
- Is PDSA Pet Hospital - Croydon listed on the RCVS register?
- Every practice on Vet Verified is cross-checked against the Royal College of Veterinary Surgeons' public register. Verified practices carry the verification mark beside their name.