PDSA Pet Hospital - Thamesmead

New PDSA practice extremely clean. Reception staff very pleasant and helpful. Vet, Ellie very thorough, kind and gentle with my cat, Loki. Thank you all. X

Hi I Wish to thank every one at pdsa Thamesmead on sun 26 april 2026 for your help in P T S My greyhound Neptune. from Dave Cooper.

I’d like to say a massive thank you to the PDSA Thamesmead team and in particular Nicole for her care for my dog Blu, myself and my family were incredibly worried about him but she really did go above and beyond to get to the bottom of things to make him better! We are so so grateful and so happy to see him now on the mend, and that’s all thanks to you and the incredible work that you do.

They realy care about animals Medicine and checks on all pets At pets4vets they charge £150+ For just a blood test PDSA are life saving organisation God bless all the team the whole centre Iv full respect for all of them A big thank you to all you Guys the dedication and care they all give to the animals ❤️❤️‍🩹🙏🏼😇 From wiskey B 🐱

The receptionist was lovely very helpful and friendly but I felt the vet was to direct and matter a fact, they wouldn't discuss an alternative option and closed down wanting a second opinion. Medicine for life at 4 n half years old.

I'm getting so sick of the staff at this "hospital" treating pet owners like animal abusers. People who call pdsa are trying to get help - usually emergency help- for their pets whom they love and care about But every time and every experience i have had with these people is hostile amd hateful at best. I was just accused of "choosing to call them when they are about to close". And told to wait until 6pm to use vidivet for a cat with a very obvious broken leg!!!! It is disgusting!!! Treat people better, this behavior is the abuse on animals, not the owners calling when they suspect an emergency 😡

Worst vets ever. I had one dog that had to be put down due to their negligence and then almost had another dog die due to a blockage and almost rupturing her stomach but they wouldnt see her over new years day because they couldnt be bothered. If id waited the time they said my dog would of died. The vet EMILY is a joke and needs to be fired and so do their reception team. This is hands down the worst vets in southeast London and id advise everyone to stop using them and PDSA if you care about your pets.

I bought my 8 week old kitten here for sickness and diarrhoea on the 1st of may, they told me she had a stage 6 heart murmur and told me she was dangerously dehydrated and needed a drip but couldn’t because of her heart, I was told she needed to be put to sleep. I explained she was playing and ok in her self but they tried scaring me into putting her down still. Despite this I was told she would gasp for breath as she gets older and that her heart wouldn’t cope with having a “massive” hole in her heart . I declined and took her for a second opinion at Easipetcare. They said she has a stage 5 heart murmur that will need more monitoring as she gets older but isn’t dehydrated in the slightest and could go years or even her entire life without an issue at all. Today she is absolutely full of life and totally recovered from her bug and putting the weight back on rapidly. ( added pics of her 4 weeks ago and now ) Honestly you may be a charity but this is absolutely terrible. You almost talked me into letting you kill my kitten. People need to get 2nd opinions before trusting Pdsa if your pet is otherwise fine in herself. Seems it’s easier for them to just kill an animal than treat them in my opinion. Definitely won’t be back. You can take me off the list thanks. UPDATE - I got a heart scan for my kitten. I have added the results to this post- Results say she don’t have a massive hole at all like you tried diagnosing. She has a very small hole, and a very good chance of going her entire life with no issues at all, I’m waiting for a phone call from management as I won’t be letting this drop. Update- she’s now 4 months old, it’s been 2 months since your staff advised I put my healthy kitten down! She’s still thriving and loving life. I am also still waiting for that phone call ?? ( updated a pic of her) Update 23/05/2024 Elsa had a heart check up at my vets. Her hole is closing up. Her heart is now down to a stage 2 ! And you still yet to contact me. I will keep updating my reviews until I know you won’t do this to another loved pet ! 7/02/2025 - updated pics - thank god I didn’t listen to your “professionals” Elsa had the go ahead to be spayed as her heart murmur is now completely undetected and closed up, all went well she’s recovering nicely. It’s been 10 days. Elsa is super healthy, extremely happy, and the most loving cat anyone could ever wish for. As Iv proved you was clearly wrong telling me she needed putting to sleep, , 08/11/2025 she is still absolutely fine I noticed you unpublished my review so needed 1 more edit …. This will be the last update. She’s going to live happily for many years to come