PDSA Pet Clinic - Ilford

We went to the pdsa Ilford as an emergency and they were amazing. They understood our concerns for 1 of my dogs and didn't fob us off with lame excuses. They put our worries at rest and our dogs health first and as a priority. We can't thank the ladies enough and the gentlemen who answered our call at this time.

The receptionist with blonde hair who was at Saturday 21st March... you are an amazing human, you knew my furbaby was poorly as soon as I spoke, you didn't hesitate, I wish you all the very best for the future, and will forever be grateful. And to the short cut blonde haired female vet ... you saved my dogs life and I will forever owe you, and million thank yous, I really hope life bring you forever peace and happiness. Best care 💓

First time visiting this branch of the PDSA and what a lovely place and people. I couldn't get one of my cats into her carrier today and they were so understanding and friendly about the situation getting her in for tommorow. The vet was really good with my boy cat and his vaccines were soon over with and he was happy to be back home. The vet was very good with advising about getting the whole range of vaccines this time since they both go outdoors, and the reduced price for them is a life saver, PDSA is truly a blessing. Thank you!

Vets, nurses, pharmacy and reception staff who genuinely care about pets. Obviously there are some limiting internal regulations they have to follow so not all the treatment options are avsilable, but I believe those kind-hearted, decent people do everything they can to help pets live good, healthy lives and put pets' wellbeing before high street vet salaries. Thank you for being there for us x

Truly grateful to PDSA for the care they provide. The staff are amazing — kind, compassionate and genuinely passionate about helping animals. They made a stressful situation so much easier and treated my pet like their own.

We visited the Dickin medal cemetery, although it had a lottery grant to bring it up to scratch it looked a bit neglected again.

Brought my cat who had breathing difficulties. Thry looked after her very well The staff were very helpful,allayed our anxiety and friendly. Place was clean and safe and secure for the pets.

I would not recommend this practice for euthanasia. My experience was extremely distressing and lacked compassion. The procedure did not match what was stated online, as there was no injection to calm my pet, which appeared to cause him pain. He was taken away moments before euthanasia, leaving me no proper chance to say goodbye. A staff member also made an inappropriate comment regarding my mother’s absence, despite her being unwell. The process felt rushed and impersonal, with little sensitivity shown during an incredibly emotional time. I deeply regret not choosing a private service with greater care and compassion.