Vets for Pets - Quinton

Can’t give any lower than 5 my kitten just had his operation here and the nurse in the morning was so calming and amazing. She reassured me and I could instantly tell stewie was In the best care possible. Amazing place if you are looking for the vet I would a million percent recommend this place to take your pet. The receptionists are very sweet and welcoming. Can’t say this enough thank you so much for taking care of stewie ❤️

Highly recommend this vets. As a first time cat owner they have answered all of my questions and given me so much support which has made me feel more confident as a cat owner. Every receptionist I’ve spoken to has been extremely helpful, and the vets and nursing staff are incredible. They have always accommodated with appointments to fit around my work and have booked us in at short notice when I have had concerns for my cat. Wouldn’t go anywhere else. Thank you team!

2 stars just for the lady at reception she’s very disrespectful when she saw I didn’t want vaccine for my cat. She started make fan me at me and she may give me luck 🤞🏼very disrespectful to my cat doesn’t die just because they want to charge for the vaccine otherwise they don’t do nothing else.

I highly recommend Vets for Pets. Every staff member, from receptionists to the owner, demonstrates exceptional professionalism, expertise, and genuine care for pets and their owners. Dr Badr El Alaoui is an outstanding vet. He gave my cat the most thorough and compassionate examination, noticing every detail with remarkable precision. He reviewed my elderly cat’s notes carefully and demonstrated an exceptional understanding of her medications, their interactions, and potential effects. He spent so much time observing her behaviour, explaining everything clearly, and provided research-based leaflets that helped me understand her condition and future care needs. He was also incredibly empathetic and reassuring to me throughout the visit. His expertise, dedication, and compassion are truly exceptional. I couldn’t recommend him more highly.

Very helpful staff, my cat loves going to the these vets. Emily (I believe) is so nice with us and my cat loves her too

Overall, I’ve been happy with the vets I’ve seen at Vets for Pets in Quinton. However, the experience with the reception team has not been the same unfortunately. There’s one receptionist in particular who is very blunt on the phone. She interrupts while you’re speaking, talks over you, and comes off quite rude. She’s also not very upfront about the costs involved when asked and tends to be quite critical rather than helpful. I think some training would really help. On a more positive note, there’s another receptionist with red/ginger hair who’s usually lovely – she’s friendly and a lot more approachable. It makes a big difference.

First time visit. What lovely staff here. Very helpful and gave excellent advice and help. Our kitties are in safe hands with them.