Vets for Pets is a 24-hour veterinary hospital inside Pets at Home on High Street in Pitsea, Essex. The practice runs round the clock, seven days a week, with emergency care available at any time and routine appointments from 8am to 8pm. The hospital has separate dog and cat wards, digital X-ray, ultrasound, and an on-site laboratory. The practice treats dogs, cats, rabbits, guinea pigs, and small rodents.
Part of Vets for Pets
435 listed practices listed on Vet Verified.
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Birds
Cats
Dogs
Exotic
Small Mammals
Client car park
Open at weekends
Out-of-hours service
Car park nearby
Blood testing
Dentistry
Flea and worm treatments
Microchipping
Neutering
Referral interests
Vaccinations
Diagnostic imaging
| Item | Price |
|---|---|
| Cat castration | £99.50 |
| Cat primary vaccination | £99.50 |
| Cat spay | From £136 |
| Dog booster vaccination | £118 |
| Dog castration | From £245 |
| Dog primary vaccination | £94 |
| Dog spay | From £587.32 |
| Dog spay | From £331.50 |
| Microchip | £27.50 |
| Prescription fee | £20 |
| Standard consultation | £65 |
| Standard consultation | £60 |
The practice operates 24 hours a day, 7 days a week. Routine appointments are available between 8am and 8pm.
Based on 7 reviews
Simply Rachel
Google 1 June 2026
I am very pleased with how Dr Francisco Costa handled our dog and made sure we were fully informed on everything. Fully went over all bloodwork and ultrasound scans with us and made sure we didn’t have any confusion on anything. We had to bring our dog in 3 separate times and the third time he did not even charge us even though he sat and spoke with us for around 2 hours. He addressed all of our concerns and seemed to truly care about our pup and her wellbeing. A few of the vet nurses seemed a bit misinformed and told us wrong information so that’s why I rated 4 stars.. but overall they were still kind. But again cannot stress enough how much Dr Francisco Costa helped and put us at ease. Also thank you to Dr Thurston North for being thorough and helping find the right diagnosis for our dog! As far as pricing goes, it seemed overpriced and we probably could have went elsewhere and paid a good amount less. We have insurance but still had to pay it all upfront and hope that we get it back from our insurance. I’m not sure if this is standard everywhere but it seems a bit ridiculous to me that the vet itself cannot just go through the insurance and get the money then, because if we did not have the money to pay right then and there, they wouldn’t have treated her even with us having insurance..
Faith Cooper
Google 28 April 2026
Unfortunately I had to have my Leopard Gecko put to sleep but the care from the staff was incredible. Finding a reptile vet is never easy and the 3 closest to me either had staff on holiday or weren't able to see me within a week and unfortunately she'd taken a turn and was really suffering. I called on the Saturday and the receptionist was so kind and really tried to get me seen asap. She took my number and kept me in the loop. She ended up booking me for the following morning. We we treated with such kindness and the vet, Monica, was so gentle when handling and was clearly knowledgeable. She made sure all options for treatment were explained but unfortunately as an old girl it was time to say goodbye. We were given lots of time to say our goodbyes. We had to leave her to be euthanised but were called and informed as soon as she'd passed. They gave us a quiet room when we collected her as well. We'd had to come from a bit of distance so had to bring our dog with us and they were very accommodating. I can't recommend this practice enough. They made a very difficult day that little bit easier. Especially if you're looking for a reptile vet!
Alice WB
Google 5 March 2026
Thurston was absolutely brilliant in helping out Camomile. He knew exactly what he was talking about and he helped in any way he could. He was perfect at calming us as owners and camomile as a pet, he let us know every step of the way what was going on, what he was doing and why. The rest of the staff were lovely as well especially the girl who let us out. I would definitely recommend here for anyone who wants top care for their pets
Wolfy Fuffy
Google 12 February 2026
Lack of Professionalism at Reception During Emergency Visit!!! Very disappointed with how emergency situations are triaged at this practice. On a previous visit, 3 weeks ago, I had to wait an additional 40 minutes past my appointment time while my cat had a fever, paw inflammation, and had not eaten for two days. This was NOT a routine visit — it was clearly urgent. What was most concerning is that the receptionist/administrative staff appeared to decide, without properly checking or asking further clinical questions, that my cat could simply wait. No one reassessed his condition during the delay. I had to go to reception twice to ask about my appointment, and both times I was told to continue waiting. The attitude felt dismissive and, frankly, bothered by my concern. When you bring in a sick pet showing signs like fever , a paw that has doubled in size and not eating for two days, you are already stressed and worried. The last thing you expect is to feel like you are inconveniencing the front desk by asking about your delayed appointment. I understand emergencies can cause delays, but communication, empathy, and proper triage are essential in a veterinary practice. That was lacking here. Very upsetting experience.
Ilinca Ciugurean
Google 12 February 2026
Absolutely unacceptable experience! While dealing with a sick cat who had been lethargic and not eating for two days, instead of support I was met with assumptions and resistance from the finance team and receptionist. They refused to contact my insurance company because they decided on their own that this might be a pre-existing condition. My cat’s previous issue was pneumonia with fever and sudden vomiting of blood. This episode was completely different — no vomiting, no coughing, just lethargy and loss of appetite. What makes this even more concerning is that the first time, the diagnosis was not clearly established, and this second time they were again unable to provide a clear diagnosis — yet they were confident enough to suggest both situations are “similar” for insurance purposes. How can two undiagnosed episodes with very different symptoms suddenly be considered the same condition? The vet himself confirmed over the phone that the two presentations are not similar and said she would discuss this with the team. However, this was not followed through or taken into consideration. Because I work full-time, I can only attend after work, around 8pm — at which point the insurance/finance team is no longer available. I had no choice but to agree to an Omniport payment plan. Once the payment was secured, it felt like the willingness to help completely disappeared. That said, I want to be fair: the doctors themselves were professional and treated my cat’s symptoms effectively despite not having a definitive diagnosis. My concern is strictly with the administrative / finance / reception handling of the insurance matter. It is extremely distressing to be in an emergency situation with your pet and feel that administrative assumptions matter more than medical clarity or client support. Not everyone has prior experience navigating insurance during a crisis, and clients should not be left feeling dismissed at such vulnerable moments. Very disappointed in the lack of professionalism, communication, and empathy.
Catherine McCullagh
Google 14 January 2026
Had the most wonderful experience. Alberto and the team cared so much and went the extra mile for my hedgehog Raffaello in the last week of his life. Thank you all so much ❤️🦔
Georgia Nice
Google 19 September 2025
Couldn’t recommend any place better if you have exotic pets they are amazing. My bearded dragon had to have surgery and they were amazing with her can’t thank the vets Alberto and Yashu enough for everything they done for her and Maisie who looked after her during the night through her recovery. Wouldn’t take my pets anywhere else, all the staff such as admin/finance team are so amazing, friendly and supportive as well.
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