Arthur Lodge Veterinary Surgery (Downs Link)

I am delighted with the care my 2 cats receive at Downslink veterinary surgery in Southwater. They are seen promptly and Ben never rushes us and seems genuinely concerned and interested in my cats. The receptionist/ veterinary nurse is also very polite and helpful.

Lovely friendly veterinary practice. Vet was very good with my dog who was shaking. Vet was very good at explaining what he was doing and checking. He asked lots of questions all the while checking my dog over and stroking him to reassure him. All staff were very chatty and friendly too. Was a good visit and prices were very good too. Would highly recommend.

Excellent care, reasonable costs & friendly staff! Ben is a very good vet and he & Jo are very patient & kind with my nervous dog. I definitely recommend this practice!

Such a wonderful vet experience, from reception to the clinical room, seamlessly vaccinated and chipped our kitten without a flinch, Tigger was super comfortable while Ben looked after him and gave me great little tips during the appointment. Thank you guys

Location: easy to find, parking on site - really helpful. Experience: superb trust building explanation of what the op (dental) would involve. Post op - careful run down of what actually happened and why. Impressed at the level of expertise and communication. Two days later, dog is on track and doing well. Thank you

I seem to be visiting the vets way too often for my liking, I have 2 dogs and they seem to take turns not being well. As always the team are compassionate towards my pets, are thorough and are happy to spend the time diagnosing and explaining my options. Whilst not cheap (what vet is?) they try to minimise where possible the costs incurred. I love having a local vet a couple of minutes away with a 24 hr emergency also on my doorstep should the need arise (which it has more than once). For these reasons for me it is good value for peace of mind.

Great service. The female vet (I've forgotten her name) who looked over our cat was so thorough and caring. Reassuring him and us all the way through the appointment. At the end before opening the door she double checked the door to his carier was on safely. It's little things like that, that make a big difference. Really confident and happy with the treatment he got.

Always friendly, caring and professional. The vet is the most conscientious and dog focused vet I’ve used in recent years. We are a rescue, we see a lot of vets!