Vets for Pets - Lancaster

Reviews of Vets for Pets - Lancaster

• 

  Isabelle Thompson

  Google · 1 March 2026

  Can’t speak highly enough of the staff and the surgery. After our cat was hit by a car, I called the clinic and he was seen and assessed as soon as we arrived and within less than hour of the incident. Between the very kind staff on reception (2 ladies and a gentleman - I only remembered Vikkis name sorry!) and the expert care of 3 vets we saw over the consultations (again I can only remember one name, Florin who was lovely) I was reassured of their experience and advice. Fortunately Jasper has a few of his nine lives left and has made a great recovery - our heartfelt thanks to the great team at Lancaster! 🩷

• 

  Daniel Wilson

  Google · 22 January 2026

  Vets for pets have been amazing with my dogs, sadly we had to have Archie put to sleep last year due to old age, they were brilliant given the circumstances, the whole process made it a lot easier for us. Then this year our other dog needed some fatty mumps removed, from dropping her off in the morning for her operation to picking up the same evening was a an easy and stress free process, we were kept informed by Whatsapp messages during the process and she was treated as an individual dog rather than some veterinary practices who treat them all the same. I'd like to thank leah and andrew who made the whole process easy and stress free, an asset to your company.

• 

  daniel mcnamara-jones

  Google · 31 October 2025

  Contacted vet4pets Lancaster yesterday the service provided on the telephone was perfect as I was so worried about my dog! and an emergency appointment was made for the same day Arrived at the surgery at 17:45pm greeted by kind caring compassionate reception team which was lovely as I was worried sick about my dog. Then……… we were invited to see the vet and things started going wrong from there, I have never come across such a rude, uncompassionate, disrespectful person in my life, at a time of worry and concern for my 14 year old dog who clearly was very unwell this vet who just made me feel 1, uncomfortable 2, disrespected 3, questioning my integrity, this is not something I would expect to receive specially with being so upset my dog was so unwell and secondly the money they charge for just an appointment to then be treated what I can only say a peace of dirt on the bottom of his shoe. Thank goodness I took my dog away yesterday evening and then sort further help from a local vets which I can say was so professional and so full of compassion, unfortunately my dog has now gone to sleep but the service I received from the vets I used made the ordeal much more comfortable with there kind and supportive ways I’ve used vets4pets for a number of years even the groom room and never received treatment like I did yesterday at such a worrying time, would I use this vets again in the future for any of my animals the answer is definitely a big fat NO

• 

  Jason Scrase

  Google · 1 October 2025

  On Wednesday 24th September 2025, I phoned Vets4Pets in Morecambe because my dog, Charlie (12years old), wasn’t well. They gave me an appointment about 90 minutes later. On examination, I was given the worst possible news. The vet explained that Charlie was very ill and, even with expensive surgery, his life would only be extended by a few short months. I reluctantly made the decision to let him go. Charlie and I were moved to a quiet room. A member of the team helped with the paperwork and then the vet gave the injection. Charlie slipped away peacefully in my arms. I was given as much time as I needed to say goodbye and to start grieving. At the time, I wasn’t sure if I wanted Charlie’s ashes. The team told me there was no rush to decide, and they would call me in a few days. When I went back, I was given Charlie’s paw prints and a small vial of his fur as a keepsake. A week later, they rang again to check if I wanted his ashes back. This has been a terrible week for me, but the Vets4Pets team have been fantastic. They explained everything clearly, gave me time to make my own decisions, and were both professional and compassionate throughout. I can only imagine how difficult it must also be for them to support families in these moments, but they handled everything with care. If I were to get another dog in the future, I would definitely return to them.

• 

  Stephen Thomas

  Google · 6 May 2024

  We’ve been bringing our dog Loki to this vets since we got him 3 years ago. We didn’t have many problems with them at first, apart from we always left feeling like we weren’t the best dog parents as he is a hyperactive dog, and we couldn’t keep him under control enough for their liking. Fast forward to September last year and we took Loki to the vet due to him shaking a lot and having itchy paws. The vet we saw (I can’t remember his name, however I believe he was a Western European man) was extremely rude and dismissive with us. After examining him, he then wanted us to pay up to £350-£400 to get blood tests and other tests done and when we told him we would need to wait until we got paid the next day, he gave a snort of derision as if again, we were bad dog parents. Fast forward again to Wednesday 1st May when Loki was due his vaccinations. As me and my wife were on holiday, my brother took him to his appointment for us and again, he saw the same vet as previously mentioned. When he arrived, he was asked to put Loki on the scales however when telling the vet his weight, he wasn’t happy with this and put Loki on the scales himself and shouted in his face to “stay there” multiple times. Then in the consultation room, he had been given his injection and then became scared so he started running around the room. Because the vet couldn’t be bothered to try and calm Loki down, he then tried to muzzle him whilst my brother had to hold him and another vet came and grabbed his back legs. Then the muzzle started to come off and it was forced back on his face before putting the kennel cough drops onto his nose. Due to him being so scared and trying to wriggle free, he now has sores under both of his arms from where his harness has rubbed him (photos attached). We are aware that we have a hyperactive dog, however it shouldn’t be an excuse to treat him like that and he didn’t need to be muzzled as he has NEVER been aggressive with anyone. They should have a duty of care for our animals and it seems that all they want is your money. We have now cancelled our care plan with them and we won’t ever return with Loki or any future pets.

Is this your veterinary practice? Claim your listing to manage this page yourself.