Medivet - Beech House Veterinary Clinic

First time using this vets for my new puppy. My mum comes here with her dog so recommend them. Really lovely people.

I just want to say a big thankyou from bottom of my heart to Alan and is team for the care of booma short it was only short treatment sadly booma went over rainbow bridge but the care from team was so lovely got my boy home now so thankyou so so much from Marie & my son kenzie xnot forgetting his lovely little casket he came home in so beautiful highly recommend

I could not recommend Alan and his reception team any higher than the absolute best. The receptionist was professional helpful and sympathetic. I was looking after my friends cat while she was on holiday and then discovered blood in the litter tray this morning. I was devastated and didn’t know what to do. Alan saw us and treated the cat and she is making amazing progress within a few hours. He has been our family vet for years and has looked after all of our pets. He is truly an animal person and will only do his very best. The two receptionists were lovely and helpful.

The best vets there is! I've been going here over 10years and wouldn't trust anyone else with my pets. Alan genuinely cares about them all. Highly recommend!

Allan loves animals, he dedicates his life to helping all creatures great and small. In the 30 years IV been going to him he never seems to go on holiday or find time for him self. He's one in a billion.

Trusted Alan with my Dog (3 year old Pomeranian) he said he had a sore throat!!! He was extremely dismissive and told us he would be fine ( his gums where white, his tongue blue) I took him straight to the emergency vet for a second opinion. He DIED an hour later. We was told in no uncertain terms. If he had have been given a THOROUGH examination he would have known he had anaphylaxis and with treatment would’ve made a full recovery. Alan is Disgusting, dismissive and incompetent with devastating consequences. It’s a numbers game for him. Get them in get them out and handover the £30 for 3 min work. AVOID at all costs if you want to keep your pet alive!!!!

I took my dog into this vets as I thought he was choking. Obviously I ran in with him and we were greeted by the receptionist that acted like I was bothering them. They then proceeded to look up my name as we have had our dogs registered with them for a year. They couldn’t find my account with them so the tried to make a new one (whilst my dog was wheezing and he was turning blue in my arms) After 10 minutes I was finally seen, only to have the vet continue to look for my account, when he finally found it another 10 minutes later. He finally looked at him for maybe 2 minutes and told me he just has a sore throat. He charged me £32. About an hour after leaving my dog went floppy and we took him to another vets and he has had to be intubated. The vet at beech house did not care, had no compassion and clearly if we had taken him to the second vets in the first place our dog wouldn’t be this sick. I want a refund and I want people to know that you cannot trust this vet. Vile experience.