Medivet - Bisley (Bisley Vets)

Great vets. Very thorough and easy to Work with. Extremely helpful and delightful receptionist.

Medivet has always gone above and beyond for both our cats. We have always had great support from them. Very friendly and welcoming vet!

Gaia and the Bisley team always go above and beyond in the care they provide to our beautiful, very anxious dog. They are kind, attentive, and genuinely caring every single time we visit. We feel very lucky and grateful for their ongoing support, an amazing team!

It’s a very happy cat.😇

The staff are very dedicated to their jobs and to the animals. The prices are transparent, they tell me when it's significantly cheaper to buy prescriptions online. You can tell the staff really care about people's animals and they are very knowledgeable and experienced. By far the best vet practise we've experienced for my dog to date.

Newly registered, staff are really lovely and friendly, however the Administration side of things could be improved as there is alot of miscommunication when it comes to pet records and information provided. This could however be due to the various change in admin staff on reception. Would also be helpful to make a note on the system when pets are part of a plan as we have been charged for the last 2 visits for treatments which are in fact included in the plan and now have to wait up to 2 months for a refund!

I’m really unhappy with my experience at Medivet. My dog had been attacked, and when I took him in, the vet didn’t even shave him or properly check his wounds. He just had a quick look from a distance, charged me £55, and then handed me a treatment plan for £1,309 – without even examining him properly. I felt like they were just trying to get money out of me, not actually caring about my dog. I decided to get a second opinion from another vet, and the difference was huge. They shaved him, carefully checked all his wounds, explained everything clearly, and didn’t even charge for the consultation. The full treatment was £483 – less than half of what Medivet quoted. Honestly, I wouldn’t trust Medivet after this experience. There’s a photo You can see for yourself the difference between medivet quote and other vet.