Medivet - Ludlow (Marches Vet Group)

I just want to whole heartedly say thank you to Medi Vets who came to our rescue on Tuesday after our 13 year old Labrador took a sudden turn for the worse and had to be put to sleep. We couldn’t find any vet to come out to our home due to staff shortages and I couldn’t bear the thought of having to take her into the vets (she hated the vet and all of our dogs have passed away at home) - it would have haunted me for the rest of my life. The vet came out within 45 minutes and was so sensitive, supportive and empathetic, at a time where we felt the ground was disappearing beneath us. She talked us through each stage so we felt assured and less anxious. She handled Darcey with such gentleness and compassion. Our darling girl fell asleep peacefully outside in the sunshine (which was always her favourite place to be), in our arms, surrounded by love, cuddles, kisses and the sounds of us telling her how much we loved her. Her best friend Teddy (our 5 year old cockapoo) was also there in her final hours which would have meant the world to her. It was honestly the best ending Darcey could have had and whilst the grief is strong, we have taken comfort in the fact she had the dignified ending she deserved. Thank you so much for making this very difficult period, so much easier. I would recommend them to anyone who is in a similar situation. The receptionist was also helpful and empathetic. I’m only sorry I can’t recall the vets name to personally thank her - perhaps medi vets can confirm that in any response. Thank you again for everything.

After 54 years with the same veterinary practice,in Ludlow, I sacked them for not supporting me with a cruelty case. I am Basset Hound Rescue UK. I find the vets I see at the Medivet practice are very caring and thorough. The reception staff are excellent. In fact much better than the practice I stayed with so long. My only concern is out of hours !!! I would have to go too Shrewsbury ! Lyn Bailey

Always friendly and on time. The vets and receptionists are great

Great practice so helpful and look after my boys so well Thankyou

A detailed examination was given to Alfie & a solution was made. Vet was very friendly, kind & calm talking to Alfie as his own, the receptionist also made a fuss of him & always smiled Alfie is a lot better now still on tablets but at 13yrs old to be expected with the heart murmur I can get in at Leominster or Ludlow easily when needed. Thank you all...

We have been with this practice for a number of years and have always been more than satisfied. Unfortunately, we lost Adrian when he left the practice, Jono and Kelly are inow at Leominster, so all those we had got to know have gone. However, on our last visit, we met Alo, who is to be the new permanent vet at Ludlow. Alo was lovely, calm, kind, understanding, and thorough. We look forward to her continued care of Phoebe and Woody. Throughout our time with this practice, we have never been let down and have complete faith in their professionalism. I must also praise Maddy, the receptionist who is always helpful both on the phone and front of house at the surgery. Altogether a great team.