Metrovets

Since this practice has recently been taken over I feel the level of care, empathy and compassion is seriously lacking. Some of the staff came across as dismissive, and unprofessional At a time when we were worried about our pet, this made the situation even more stressful. Veterinary care should be about both medical expertise and compassion for animals and their owners. Sadly, we felt unsupported and dissatisfied with the service we received recently. No pet owner should feel this way after seeking help I hope the new owners reflect on the way clients and their pets are treated and make improvements, otherwise I feel they will lose a lot of the loyal customers

These vets are amazing. Probably the best we've had. They were recommended to us, and thank God, as they are amazing.

Neil has been our family Vet for over 10 years and has looked after all my kittens and cats over the years. He is extremely knowledgeable, compassionate and approachable. No one likes to see their pets sick or suffering but I know with Neil they will receive the right treatment and care they deserve when they are at their most vulnerable. Thank you Neil and his amazing staff - Martyn, Suki, Mo, Coco :)

Just bought a new puppy and this vets couldn’t be more accommodating. Neil and his team are fantastic and couldn’t have been more helpful and patient in answering all my questions and sorting appointments. Really couldn’t thank them enough it was such a pleasant place!

Thank you again to Neil and the team for seeing Dougie so quickly I wouldn’t go any where else 👍🏼

Fantastic experience with Neil and the reception staff these past couple days. Everyone was wonderful, especially with accommodating our emergency appointment. Everyone we spoke with was down to earth, and helped keep our family calm when it was needed the most. Will be our choice of vet for the foreseeable future!

Staff made such a fuss of our little dog when he was neutered recently. So friendly and made all the difference at this worrying time.