Vets for Pets - Newcastle

I've brought my pets here over the years and recently registered my new dog. The staff are friendly, patient and nothing is too much trouble for them, top tier service. There's also a lot of transparency with treatment options and pricing which really helps when planning for your pets care. Fantastic practice.

I've been using this vets for my dog for the past 4 years and have always has a great experience. I recently took her in after she cut her paw and all the vet staff were really lovely with her.

I have unfortunately had a lot of experiences with vets over the years. Fortunately we found this wonderful vets practice a few years ago - it is without doubt the best decision I could have ever made for the well being of my three dogs. The whole team at V4P are always prepared to go above and beyond for us and our pets. I can't recommend this branch more, they truly make owning pets less stressful.

Absolutely amazing practice. The staff are all so kind and caring and go above and beyond every single time. I can’t thank them enough for all the care and support they give my nervous pup.

Other than a brief period of time (house move) we have used Vets for pets since my dog was a puppy. I feel in those 8 years, these vets have only got better and better. I have a dog with very complex allergies and I always feel listened to and understood and they genuinely seem to care about Charlie and his well being. They always full explain each and every thing they recommend for Charlie and make sure we understand. They also will listen to us as owners and take our points of view too. Special mention to Effy who is the nicest person & who Charlie’s taken a shine to!

The staff here have been absolutely brilliant over these last 2 weeks. Our cat Molly had to have unexpected surgery to remove a bladder stone after becoming unwell and it was such an upsetting and stressful time but everyone here has been so lovely. There was a real sense of genuine empathy and care from everyone, even the receptionists. We can't thank everyone enough for all of the support and for taking care of our Molly these last few weeks and she's now feeling much better

I used V4P for 15 years. Never had any issues until one of my sons & his dog came to stay with us, & registered with this branch of V4P. My son had a poor experience here & complained to the practice manager. They dealt with it & everything appeared to be sorted. One of my dogs was diagnosed with cancer at the pet hospital & palliative care passed onto V4P which I was very happy to agree to. When I called to make an appointment I was told I had to pay £25 deposit, not a problem, but I’d NEVER been asked before to do this in 15 years & 3 dogs worth of care. Over the years we had spent £1,000s here. One appointment alone was £4K in previous visits. I paid via a link & didn’t really question it. After it was decided our dog would need to be PTS I made the appointment at the desk, & offered my debit card to pay the £25 deposit. The receptionist seems a tad startled, she asked why I was offering to pay a deposit for the appointment. I told her that I had been doing this recently. I had never spoken to her when I made the previous appointments. I know understand why. I believe because our address was the same as our Sons ( temporary ) address, we were punished due to his complaint & the procedure which followed. Undoubtedly V4P will reply to this & say deposits are common practice. I’ve since moved to another branch of V4P ( they are franchised) & I’m NEVER asked for a deposit, & EVERY consultation is carried out in a private room, & not in reception area in front of other customers. Since Corrine has had to step back from physical duties, this place has gone to the Dogs, literally