Mount Veterinary Hospital - Wellington

I lost two of my dogs this week. One on Sunday and one on Monday. The vets and their nurses were amazing. They showed such care and kindness in two horrible moments. Thank you to the four lovely ladies who looked after my fur babies.

Our 14 year Westie had a couple of violent fits so we rang our vets to be redirected to Mount Vets as they did the out of hours cover. The person that I spoke to on the phone was so kind. Unfortunately Annie had to be put to sleep as the vet she saw thought the fits were likely caused by a brain tumour. My partner, who took Annie in to see him said that he was so lovely and kind. I would just like to say if anyone from Mount Vets reads this, thank you so much for kindness and understanding. I cannot express how much this meant to Patrick and I at such an horrendous time. You made the loss of our beloved Annie that little bit easier by your compassion and kindness ❤️

Very efficient caring and friendly towards our dog. Felt listen too and at ease that he receives the best care. Friendly staff and very helpful in explaining the financial side of our insurance. Recommend this clinic any time!!

I wish I could say we had a happy ending for Charlie. Sadly I can't, but I can say that the care and kindness shown to him and me was exemplary and will, like him, never be forgotten.

Have always received good service up until recently, I think they have very little knowledge on hamsters and I wish they had a specialised vet for small pets. The vet I had did not even seem to know how to handle a hamster and I was scared he was going to get hurt. I had to go through a long process to get medication that was already prescribed and I can’t help but feel they just wanted more money out of me. I would recommend for larger animals & the receptionist are very helpful and empathetic

Staff all very helpful and seemed to care about my cat Reggie and his recovery. He is now back at home and causing havoc as usual. Many thanks to all of the staff.

Called on behalf of my in-laws out-of-ours last night/this morning about their dog who suffered an unexpected seizure; the vet on call was really calm, polite and helpful, can't thank them enough for their advice and compassion.

We had an appointment this afternoon for our elderly pug, Mungo, with Michal Kolominski. We’ve been using Mount Farm Vets for a while but recently transferred over to the Small Animal side for our dogs. Michal was absolutely brilliant — he took the time to explain everything in detail and clearly outlined the different options for Mungo’s dental treatment, including the possible risks. He was calm, knowledgeable, and genuinely caring, which made the whole experience really reassuring. I also found out afterwards that Michal performed a spay on my parents’ little dog a couple of weeks ago, and the incision is so neat you can barely even see it. We’ve been really impressed with the level of care and professionalism — highly recommend Michal and the team

This is a truly wonderful practice. Every member of the team is kind and helpful and when I had to have my much loved Chesapeake Bay Retriever put to sleep they gave me time with her in a little private garden to one side of the practice and she was put to sleep with me holding and talking to her. I was then given tine with her body to say my final goodbyes. Our pets are family and it hurts when we have to make decisions that are so right for our pet but difficult for us. This thoughtful compassionate experience meant the world to me. Thank you. I apologise for not writing this sooner.

Just the most wonderful vet practice. From the reception staff to nurses and vets, we and our elderly gentleman Golden Retriever Sam, are always treated with kindness and expertise. It is so reassuring to know that you are looking after him. A special thank you to vet Cara who tells us about her beautiful girl Retriever and is generous with liver paste! Thank you all so much.