Priory Vets Cardigan - Small Animal Surgery

We were staying nearby on holiday and had urgent need of a vet for our dog. Priory vets were simple to book online (same day appointment). Great care of our dog who is now on the mend and we can enjoy our holiday!

I cannot thank Justin and the wonderful team at Priory enough for their incredible help yesterday. I am from out of town and needed a quick appointment for my dog, Loki. Even though we aren't regular clients, they accommodated us without hesitation. The vet, Justin, was absolutely amazing. He was incredibly friendly, kind, and took the time to thoroughly explain everything to me, which completely put my mind at ease. I am so grateful for how quickly they were able to get my "Loki bear" in for an X-ray, and Justin swiftly sent all the results and information over to my regular vet back home so our care could remain seamless. Thank you all for your kindness and exceptional professionalism. You turned a stressful situation into a wonderful experience, and I highly recommend this practice to anyone!

We needed advice during our holiday, and we were able to make an appointment. The team on reception were kind and reassuring and the vet was thorough and helpful. So thankful for Priory Vets and would absolutely recommend.

Priory Vets Cardigan, have been so helpful whilst on holiday, they had a look at our dog straight away. The vets was brilliant, very helpful information on our problem. I would highly recommend them.

I am extremely unhappy with my recent visit and feel financially exploited. I attended after receiving a text inviting my dog, Noodle, for a £24.99 health check. I left being charged £78.81, which I do not believe was reasonable, justified, or transparent. From the outset I felt pressured to sign up to the practice’s pet plan, which I declined. This pressure has occurred on previous visits and is inappropriate, particularly when clients have clearly expressed financial limitations. I explained that Noodle had been wormed and treated for fleas only days earlier using licensed medication purchased from Pets at Home. Despite this, I was advised to purchase three months’ worth of additional flea, worm and mite treatment. When I questioned this, I was told that medication not bought from a vet was “probably not effective” — a claim I strongly dispute and which felt misleading and dismissive. I was also deeply concerned by how quickly steroids were suggested, without a clear diagnosis or adequate explanation. Prescribing steroids so readily, particularly during what was presented as a routine health check, did not feel clinically justified. I made it clear that both my partner and I are currently undergoing cancer treatment and are living on very limited benefits. This was seemingly ignored, and upselling continued regardless. I left feeling that revenue took priority over listening, ethics, and genuine care. I did not feel respected, supported, or treated fairly, and I would not recommend this practice based on my experience.

We have only visited twice and on both times the vet was super helpful and very knowledgeable about what our dogs issue was, her plan has worked great and the doggo is so much better. I highly recommend them from my experiences.

Wonderful, kind and caring vets. Reception staff polite, friendly and very helpful, cant recommend this small animal practice enough. Thank you 😊

I was on holiday in Cardigan recently and my dog came down with an ear infection. I called Priory vets and the very kind and helpful receptionist was able to get us an appointment on the same day. The vet was so lovely to my dog who gets very stressed in vet surgeries and prescribed him medication that turned things around within a few days. I would highly recommend this surgery, particularly for pets (and owners!) that struggle a bit in the vets as the kindness & calmness made the whole process quick and easy.

Great service, lovely staff, highly recommended as a local vet.. We called at 8.30am on a Saturday and our doggo was seen at 10am with a positive outcome. Would be lovely if we could go back to having longer hours and service in Aberaeron which is much closer for us than Cardigan, fingers crossed.