All Pets Vet Care

Reviews of All Pets Vet Care

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  Rich L

  Google · 16 February 2026

  Lovely practice, our regular go to. The staff are very friendly, knowledgeable and above all, always have my pets best interests at heart. If you value your pets welbeing, this is the place to be. Thank you all.

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  Helen Rees

  Google · 16 February 2026

  Rude Receptionist on the phone and also in person “ says she’s good at her job “ …….. I just wanted to cancel my pet plan of over 3 years that was all ….. The way she talked to a customer of over 14 years who had a cat and have now two dogs that have been in your veterinary care for 12 yrs now. A letter would have been nice guys ! “ Two weeks really “ A dept collector sending me a letter Thank-you ….. …. To which your NO longer are my lovely dogs VETS …. More staff than animals I’ve observed over the years !! A very cross ex customer who has might I add payed the payment + Extra

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  Nikki Mears

  Google · 7 February 2026

  What a fabulously helpful team. They saved our bacon in more ways than one 😉 nothing was too much trouble and stayed after hours so we could pick up medication after a 4 hour drive. Thank you 😊

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  Ellen Armstrong

  Google · 28 December 2025

  I took my Poochon in for a health check and was given Simparica Trio to give to him. I took the advice they gave that frontline doesn't cover everything and fleas are resistant to it. After giving the Trio he had the runs for a week. Eventually he came good. The following month I signed up to the health check service which included worming every month, £28 for a medium dog. I paid £25 admin fee and they gave me another Simparica Trio, I gave to my Poochon as advised and he couldn't hold anything down for about 4 days, he was violently sick bringing up bile, he also pooed mucus and blood. After getting second opinion I decided to call and cancel the health plan as I was still within the cooling off period. The receptionist didn't ask why so I explained to her briefly what happened, there was no offer of alternative worm and flea treatment, no compassion and no apology. She then told me I owed £15 for the Simparica Trio as they gave it before the direct debit came out. I said ok no problem I will call back and pay. It being Xmas week as well as working full time I had forgotten to call so they called me again. I was in work and explained I will pay just bare with me, I was then threatened with debt collectors if I didn't pay within 7 days. I explained again I'm in work right now and then it's Xmas but I will pop in to pay. It's my first day off tomorrow and I will go in and pay the £15 they are very desperate for but this whole experience has put me off using them again. They show a lot of love for your pet initially but in the end they are only there to get as much money as they can.

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  Stephen Hughes

  Google · 2 December 2025

  Excellent very reasonably priced and I'm. Moving over to them very happy plus I recommend there customer service was helpful. Big plus is getting the help and support from people. It's highly recommended. My dog Rocky is happy 😊

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