Ash Croft Vets - Hardwick

Can not speak highly of this vet first visit and totally overwhelmed by the kindness she showed me let alone my beloved dog under these heartbreaking circumstances thank you so very much

May I say just how Privileged I feel for my RESQ JRT Chip To be Treated, by All the staff, at this Superb Wonderful Caring bunch of Professionals at Ashcroft Practise in Hardwick❤️ Every visit attempts to allay my fears, calm my 16 y o girlie and treats me like a Very Special Customer❤️ Thank You One & All, You ARE Special Kind Human Beings!!!👍🙏❤️❤️

I first went to ash Croft when I rescued my husky and needed him to be checked out, I saw Dragon he was so professional and so gentle with my dog he went above and beyond and I have never gone anywhere else I have been using this surgery now for 14 years I have always seen Dragon and Laura and when my boy got cancer he looked after him so well and explained everything to me, Dragon referred me to Nole Fitzpatrick to see what could be done for him but unfortunately a operation wouldn’t make a lot of help because it could of spread and his age as well went against him So We took our boy back to Dragon and he was under his care for 3and years until my Blaze passed on Dragon again went above and beyond and the odd occasion’s Dragon wasn’t on shift he told the staff that if I needed him anytime that he would see me and Blaze and one time He was out so he turned his car around and came back to the surgery to see my boy, not many vets would do that I have 3 more huskies and I must admit I’m not happy in seeing anyone else I know we won’t find a more caring vet then Dragon and we had the upmost trust in him And my dogs loved him He would get down on their level and talk to them and cuddle and stroke them and they trusted him And I have just recently heard that Dragon as retired we will miss him as our vet but wish him well and happiness

If I could give 0 stars I would, extremely rude receptionist ,my dog needed a blood test they took my beloved dog bought her back and said you must pay for the tests now !!!! I said I would pay once I've seen the vet they replied NO pay now, so I paid then when I was in the consulting with the vet the receptionist shouted through and said that's another £60 you have to pay for meds . Also on arrival at the vets they said I could have a appointment at 10am I replied ok we will wait there reply was NO you. Cannot wait here as we have other patients and they said there's a cafe down the road you can go to nobody turned up till 9.30!!!! Extremely unproffessal staff no care whatsoever , one good thing we got out of this place & will not be using them again disgusting how they speak to people

Fantastic vets – caring, professional and always put our dog’s wellbeing first. The whole team is friendly, supportive and we completely trust them with our dog’s care. Highly recommend!

Best vets around. My 9 year old spaniel is seriously ill at present and they've gone out of their way to look after her. They're doing everything possible to save her and I trust them explicitly. They're so kind and gentle with her. Not badgered about the cost at all unlike most vets.