Broad Lane Vets - Balsall Common

Great little practise. Amazing staff, the best care we could ask for for our favourite furry family members.

If you need a vet, then I can't recommend this practice enough.Together with 'Broadlane Vets'- they offer such a fantastic,professional, efficient service.ALL the staff are so genuinely caring,kind & helpful.

I cannot recommend this vet practice highly enough. Aidin, Jenny and all the team are not only highly skilled and knowledgeable, but as importantly, they truly care for the pets and their owners. They looked after my two cats for 9 years until the end of their lives. Everything they do is underpinned by compassion. Thank you so very very much.

We usually go to the Broad Lane surgery, but due to not being able to get an appointment for 2 weeks, we were redirected to the Balsall Common practice. Loads of car parking, no waiting, straight in and out. Even left the car there whilst we walked the dog around a lovely park, behind the shops, which, in all my years I never knew existed.

Highly recommend this practice. I have been taking my 2 rabbits here for a couple of years now and they have always received great care. Unfortunately we had to have one of our rabbits put to sleep 2 weeks ago as he was so unwell and Alison the vet was so kind, caring and compassionate throughout this upsetting process. She provided honest advice and gave us as much time as we needed with our rabbit both before and after he passed away which I will always be grateful for and find comfort in. In addition, all of the vets we have seen have a lovely manor with both pets and owners which is really reassuring!

I spoke to the receptionist on two occasions once at the start of the and once this week, on both occasions the receptionist was rude and even told me ‘I might as well stay at my current vets’ I have been told the actual vets are good but unfortunately I will never know as I am going to take the rude receptionist advice and stay at my current veterinary practice who have a more friendly approach. I have since spoken with Elly who was very pleasant and understanding, this doesn’t change the negative first impression and we will be staying with our current vets but I am glad my complaint is being dealt with.