Vets for Pets - Bristol Longwell Green

What can I say all the staff members here are absolutely amazing ,and has been with us all the way thro with my two poorly cats, Communication has been brilliant ,we was always on the phone for advice and help.I would so like to thank Beth as she has been fantastic with everything my babies needed, It has been a tough few months and still a struggle now .So Beth thankyou for being with us all thro our rough time .She is such a credit to the company , Just to let you no Cosmo is doing well, So once again we would like to thank you all xxx

They are always extremely professional and show genuine concern for your animals.

Have recently departed from this Vets 4 Pets. Earlier this year had a lump removed from my dogs eye lid. All went well which cost me £1,100. (This is what warrants my 2nd star, 1 star being for the friendly desk staff). A few months later I noticed a lump on my dogs side. After a chat with the vet decided to monitor it. All fine (lumps are nothing serious thus far as his breed is common for fatty tissues / systs). After deciding that I wasn’t happy with the lump I called to arrange a lump removal. Much to my horror the vet decided to inform me a week before the surgery that it would cost over £2,500. Amazing isn’t it how the price can increase almost 150%. For the exact same procedure he already had, a lump Removal. Infact a much more sensitive procedure near the eye you’d think would be more expensive. She tried to justify the cost with “well we have to look after him after”. Pathetic. I was even told “we don’t need to justify the price”. I beg to differ, they won’t justify it because it cannot be. Once they know you have insurance they take you to the cleaners like most insurance based cases do, not helpful when your dogs older & you have to pay percentages of the fees. Have since moved him to another local vet that isn’t a chain company and they were absolutely fantastic and proving this practise for exactly what they are, fraud. They might care for animals but they are certainly geared up to get out of the owners what they can. Have since had the lump sorted, the surgery and after care for a third of the cost. Take your pets elsewhere.

Always manage to get us in when we need an emergency appointment on the day, which is extremely handy give our pets are one of the most important things! Staff are very welcoming, so much so, that our dog loves going to the vets. Vets and nurses are always friendly and calming, which makes the experience for our dog as easy as can be. Thank you

Lovely staff - always professional, helpful and greeting us with a smile. Super accommodating with rescheduling appointments when needed. In the 4 years we have used the practice we have always had a positive experience.

Excellent. Very warm and welcoming staff, kept my little pup calm and happy through the whole visit. The supply of treats meant he didn't even notice his vaccinations. Great value for money puppy package. Happy customer, very happy Pup!