Grangemouth Veterinary Clinic

Lloyd is always welcoming and the vet nurse Daisy met today was fantastic as a nervous pup she made at ease with blackmail treats 🤣

This practice took care of our cat until his death this week. We always felt he was in good hands, and this week when he had to be euthanised the staff were incredibly caring both to him and to me. They didn't rush the process and gave me plenty of time with him afterwards. I couldn't fault their care of our darling furbaby.

Never had much to do with the vets except annual checkups but then my dog had to get knee surgery. The service we recieved was amazing, especially as my dog is scared reactive, could not have had better service, now I have a happy wee pain free doggy

The vet are brilliant all doctors are very good high recorded. My dog have broken leg and they was been very helpfull now My dog is very happy 😍

Great place and the staff are lovely although a bit understaffed at times I feel they are under a lot of stress. Lost a couple pieces of our paperwork which was annoying as I had to go all the way home to get copies as our dog is under a scheme with the dogs trust where we got him from. Apart from that they are great and very understanding with our dog who has issues with other dogs so we wait outside and someone comes and gets us and sneaks him in the back door! Overall it's great that we have them nearby and they are all great with buddy.

If you care about your pet please stay away from this practice. I took my eight year old dog in because she was leaking urine while she slept. The vet that seen her wanted to put her on a lifetime medication for incontinence without doing any investigation into what was causing this. When i challenged her on this she eventually agreed to do a urine test. I chased them up for days to get the results of this test. in the meantime i registered her with another vet, and on the first visit i had all the tests done within forty five minutes. Turned out the dog had chronic kidney failure and i had to have her put to sleep. When i phoned champion vets and asked for the £155 that i had paid them to be refunded i again got the runaround for days on end ( never did get the refund). I ill be contacting RCVS about the vet who diagnosed incontinence without any tests. It seems that the money comes before the wellbeing of the animals. This is a disgusting practice, and again i urge you to stay away from this vet if you care about your pet.

They'll recommend treatment that isn't needed, will overcharge you, won't tell you the charges in advance and don't follow consumer laws. When you query it, they'll try make out like you're abusing and don't care for your pet. They also charge a dispensation fee per medication rather than per prescription but will make sure to only give you 1 weeks medication at a time so they can charge you many more dispensation fees than if they just gave several weeks medication in one. Also charge a new consultation fee each visit despite the fact its a follow up appointment and no consultation has taken place on subsequent visits. Their vets also bad mouth their clients to the reception staff when they think they can't be heard (shocking behaviour for any type of company, let alone one in a small town where clients are likely to know one another - just as I knew the clients I heard them talking about). One of the most unprofessional companies I've ever had the displeasure of dealing with.